Macbook Pro 15" 2010 Standard Glossy Screen problem

[sshhoott]

I recently got a Macbook Pro i5 2.4Ghz with a standard glossy screen. The screen is very vibrant and compares well to my MBP 13" in terms of saturation levels and contrast levels (contrast levels are a bit lower on MBP 15).

However, the top left of the screen displays a slight diamond-like pattern when I move my head and eyes fast while viewing the screen or when I drag and move a window really fast in that area. This doesn't happen outside the red boxed area in this picture. I understand that I might not be clear about the "diamond-like" patterns but some of you who have owned a windows laptop recently (such as sony) might notice strange patterns in pixels when the viewer's eyes and head observe the screen in motion.

Is this normal for a MBP 2010 Standard resolution Glossy screen?

Here is a screen shot that depicts this issue:

 

[saunterer]

Interesting. I see the same behaviour on my 15" i7, standard glossy.

 

[sshhoott]

I used to have a sony that used to do the same thing but all over the screen.

I guess we should wait for more responses to conclude that this behaviour is normal. I really don't think the MBP should be doing that.

Users who own 2009 MBPs 15" should also pitch in their opinion as the new 2010 MBPs and 2009 MBPs have same screens.

 

[runebinder]

Not noticed that on my i7 15"

 

[kolax]

I have the 9CA4 screen and it has this problem. When I move my head left to right I notice it and it is really quite irritating. Well it was, I've learnt to live with it, but a fix would be nice.

Can everyone who has this issue check what kind of screen they have?

 

[teerexx52]

I have the 9CA4 screen and it has this problem. When I move my head left to right I notice it and it is really quite irritating. Well it was, I've learnt to live with it, but a fix would be nice.

Can everyone who has this issue check what kind of screen they have?

I have this screen 9CA4 but not seeing the problem

 

[sshhoott]

I have a 9CA4 screen with manufacturer code 00000610. So far 2 people with this screen experience the problem but 1 person doesn't.

I believe this might be a hardware issue. But just to confirm, I will check with Apple support.

 

[cathy88]

Hey, I cant see what you are describing in the image but is this what you are experiencing?

https://forums.macrumors.com/showthread.php?p=10011882#post10011882

Thanks

 

[mudwoman22]

I have the same screen, 15 in. i5..but no problem here.

 

[emcham]

sounds familiar: https://forums.macrumors.com/threads/791590/

Kilamite, does that mean your replacement ended up having the same problem as your original?

 

[kolax]

sounds familiar: https://forums.macrumors.com/threads/791590/

Kilamite, does that mean your replacement ended up having the same problem as your original?

In that thread, my replacement didn't have the issue and everything was fine. That machine was brilliant.. really wish I hadn't sold it to get the new iX MBP.

I've not asked for a replacement with my 9CA4 screen, other than the issue described here, the screen is fantastic and I'd rather not have to play the Apple Screen Lottery again.

 

[matt8804]

My Macbook Pro 15" core i7, standard glossy screen 9CA4, same problem

 

[emcham]

In that thread, my replacement didn't have the issue and everything was fine. That machine was brilliant.. really wish I hadn't sold it to get the new iX MBP.

I've not asked for a replacement with my 9CA4 screen, other than the issue described here, the screen is fantastic and I'd rather not have to play the Apple Screen Lottery again.

Apologies, I wasn't aware you sold that computer. Sorry to hear that you are again troubled with the same issue though. Did you go with glossy or matte?

 

[Ronnoco]

Did the Apple techs ever say exactly what it is that is causing the problem? I have a 9CA4 panel which has been brilliant but if I move my eyes VERY QUICKY from right to left I can see a very small "diamond" pattern at the very top left just as the OP mentioned for a split second if I REALLY focus on it...it doesn't happen every time but I have noticed it after reading this thread (never noticed it before)...I thought it was just an optical illusion...anyway, aside from that, the color, sharpness, black level and overall quality of this panel has been outstanding...unless it is an issue that progressively gets worse, it doesn't bother me at all...

 

[drambuie]

I don't think there's a hardware defect here. What we have is an interaction between the eye, the brain, and the manner and pattern in which that portion of the the screen is painted during refresh. It's probably an illusion generated by motion of the eye, or moving screen contents. It would be interesting to see what happens if the screen is rotated 90* to the left to move that corner to the bottom left, or if the left few inches are masked with a piece of cardboard.

 

[Ronnoco]

I don't think there's a hardware defect here. What we have is an interaction between the eye, the brain, and the manner and pattern in which that portion of the the screen is painted during refresh. It's probably an illusion generated by motion of the eye, or moving screen contents. It would be interesting to see what happens if the screen is rotated 90* to the left to move that corner to the bottom left, or if the left few inches are masked with a piece of cardboard.

I tend to agree drambuie...it certainly seems like an optical illusion...

 

[kolax]

Apologies, I wasn't aware you sold that computer. Sorry to hear that you are again troubled with the same issue though. Did you go with glossy or matte?

Had to go with glossy as I wanted the standard resolution screen (I used the high-res for a week but found fonts too small for comfort).

 

[emcham]

This is definitely a problem caused by way that the eyes/brain interpret visuals. I think the true optical illusion is when a screen works nicely enough not to allow the eyes/brain time to notice the inner workings.

A few times I have been to my apple store and compared screens. Sure enough, certain models the "mesh" appears, others - none. Consistently.

Hardware issue? Personally, I think so. With a company that pays attention to detail and user experience, you'd hope they would eventually carry only the best models that provide us with that optical ("mesh"-free!) illusion!

 

[sshhoott]

I returned my MBP 15 and purchased a MBP 13 and the MBP 13 doesn't have this issue at all.

 

[tasosp]

please try this
http://support.apple.com/kb/DL1026

edit
try and tell us, if fix that path u problem

 

[tasosp]

@Ronnoco @Kilamite plz try and tell me
my macbook 15" i7 i have same problem
and today i give back in strore and wait new MBP
if this fix the problem i go to get back my old MBP back

sorry for my poor english

 

[spencer elliott]

i cannot see the problem in the OP's pic... ?

any other pics of it?

ive got a 15" i7 glossy and havent noticed anything, but im usually running it in clamshell mode. from that pic though i dont see anything abnormal. id like to know what to look for on mine. im taking it on vaca for a week and will be using the screen.

thanks

 

[kolax]

@Ronnoco @Kilamite plz try and tell me
my macbook 15" i7 i have same problem
and today i give back in strore and wait new MBP
if this fix the problem i go to get back my old MBP back

sorry for my poor english

It's hardware and not software related I think. I installed that update back when it first surfaced. Didn't do anything to the screen's issue.

I've just learned to live with it and don't really notice it that much now. Would like a fix but such is life..