Macbook Pro 15" Retina 2015

Discussion in 'Mac Basics and Help' started by dpcolorblind, Oct 11, 2016.

  1. dpcolorblind macrumors newbie

    Joined:
    Oct 11, 2016
    #1
    I'm having a problem with my MBP that I bought last 3 months.
    I'm experiencing this random blackout on my screen but the music is still on.
    I notice this every time my external monitor is unplugged.

    Any has the same problem with me?
     
  2. supermariofan25 macrumors regular

    supermariofan25

    Joined:
    Feb 7, 2011
    #2
    Does the screen flash black then back to normal when you unplug the external monitor or does the screen stay black?
     
  3. dpcolorblind thread starter macrumors newbie

    Joined:
    Oct 11, 2016
    #3
    Nope, I have to force shutdown the system.
    But everytime I plug the external monitor the problem has never occurred.
     
  4. supermariofan25 macrumors regular

    supermariofan25

    Joined:
    Feb 7, 2011
  5. dpcolorblind thread starter macrumors newbie

    Joined:
    Oct 11, 2016
    #5
    I'm using 10.11.6 El Capitan
    Monitor Samsung 23"
     
  6. JohnDS macrumors 65816

    Joined:
    Oct 25, 2015
    #6
    Have you tried turning off the monitor before unplugging it?
    --- Post Merged, Oct 12, 2016 ---
    Do you have the external monitor mirrored with the internal monitor or in two different spaces? (Check the monitors preference pane.) If they are in separate spaces, when you get the black screen try a two finger scroll left or right with the track pad to see if it brings up the space for your internal monitor.
     
  7. dpcolorblind thread starter macrumors newbie

    Joined:
    Oct 11, 2016
    #7

    It only happens when the external monitor is unplugged.
    The problem never occurs for weeks if I'm using the external monitor. But if its plugged it'll be fine only by days then the problem is on again.
     

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