Macbook Pro 17' 2011 issues

Discussion in 'MacBook Pro' started by Moustache, May 4, 2011.

  1. Moustache macrumors newbie

    Joined:
    May 4, 2011
    Location:
    Toronto
    #1
    Hi everybody,
    I'm having a series of problems with my 2 months old Macbook pro:
    Very slow to start, a little better now that I reinstalled the OS.
    Fan goes on as soon as computer start to work.
    Frozen screen when I wake up the computer.
    I'm also loosing control from the trackpad.

    Does anybody has some similar problems? I will love to know if there is anything that I can do before bringing back the laptop to the store.

    Thanks
    E
     
  2. dwhynman macrumors regular

    Joined:
    Jun 23, 2010
    #2
    I too am having some of your problems the most annoying is the frozen screen problem. I have been in touch back and forth with apple about it. They thought the 10.6.7 update fixed it and it didn't. Then they told me they wanted my computer for the engineers to look at it but I needed to send them mine and then they would work on building my new one and then ship it I would be out of a computer for at least a week. Which I could not do. I offered to pay for a computer and then get refunded when they got mine but they said that since this was not through sales or service but though the engineering side they couldn't do that. So the tech told me that they are working on it and an update would fix it soon so I have been waiting patiently months now. Not much else I can do
     
  3. Moustache thread starter macrumors newbie

    Joined:
    May 4, 2011
    Location:
    Toronto
    #3
    I guess I will bring it back to the shop

    Thanks, I hope that the store will give back another machine for the time they figure it out.

    I also had a Kernel error with Snow Leopard OS original DVD inserted...
    and another Kernel with Caldigit Expresscard USB3.0 inserted...
    I'm taking a picture of every single error.
    I hope it will stay alive, I'm in the middle of a work and I need a working machine (also because it isn't a cheap one!)

    This machine makes me regret so much my 2009 17" one!
     
  4. lavrishevo macrumors 68000

    lavrishevo

    Joined:
    Jan 9, 2007
    Location:
    NJ
    #4
    Do a PRAM and and an SMC reset and see how she acts.
     
  5. Moustache thread starter macrumors newbie

    Joined:
    May 4, 2011
    Location:
    Toronto
    #5
    PRAM and SMC

    Thanks,

    I already did the PRAM reset but still issues, I didn't try SMC yet.
    Will tell you guys.

    Thanks
    E
     
  6. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #6
    PRAM/NVRAM has nothing to do with fans, power, or the OP's issues. SMC does.
     
  7. daneoni macrumors G4

    daneoni

    Joined:
    Mar 24, 2006
    #7
    Resetting I/O which the trackpad is part off might help no?
     
  8. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #8

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