My MBP was recently dropped. Ever since then, there has been a strange intermittent coming from within the computer, located around the lower left hand corner.
Usually, this clicking is accompanied by the MBP freezing or becoming unresponsive. I have to turn the computer off manually when this happens (most of the time, at least).
I brought my MBP into Apple Care and whoever I was speaking with very quickly concluded that my HD was damaged and would have to be replaced. He did not replicate the error during our meeting, although he claimed he did this for the purposes of the work sheet... He took my word for it and said the HD would have to be replaced. Curiously, he never mentioned that I would lose all of my data and that Apple does not transfer data for their customers. I'm glad I asked beforehand.
What I'm wondering is whether or not there is somewhere I can go that will replace my HD and also transfer all my files off of that faulty HD and onto my new HD. If Apple really refuses to do this for me, what is my next best option? Next to, of course, buying an external HD and doing the transfer myself. I don't want to purchase an external HD at the moment, as I'm already paying a lot to have the HD repaired.
Thanks!
Usually, this clicking is accompanied by the MBP freezing or becoming unresponsive. I have to turn the computer off manually when this happens (most of the time, at least).
I brought my MBP into Apple Care and whoever I was speaking with very quickly concluded that my HD was damaged and would have to be replaced. He did not replicate the error during our meeting, although he claimed he did this for the purposes of the work sheet... He took my word for it and said the HD would have to be replaced. Curiously, he never mentioned that I would lose all of my data and that Apple does not transfer data for their customers. I'm glad I asked beforehand.
What I'm wondering is whether or not there is somewhere I can go that will replace my HD and also transfer all my files off of that faulty HD and onto my new HD. If Apple really refuses to do this for me, what is my next best option? Next to, of course, buying an external HD and doing the transfer myself. I don't want to purchase an external HD at the moment, as I'm already paying a lot to have the HD repaired.
Thanks!