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MacBook Pro 2015 13 inch

Alexrat1996

Alexrat1996

macrumors 601
Original poster
Mar 29, 2015
4,362
765
Lehigh valley PA
I sent my MacBook Pro in for repair yesterday they got it today and it's done fixing today.

I sent it due to the computer making a clapping noise on the back of apple logo if I tilt computer and loud fan noise .

The fixed it one day Apple quoted 7-10 day.

How can they finish a repair in one day ?
 
Apple Stores normally do the repairs in the evenings. If they have the part in stock, it will likely be done in a couple of days, unless the repair is seriously difficult.

They quote 7-10 working days to absolutely err on the side of caution for legal reasons, and possibly psychological reasons too. If they said 3, some toilet brush of a human would probably sue if it went over that time. And any repair is practically guaranteed to be completed within 10 days anyway.

So if 99% of people get their repaired completed in well under the expected time they were told, consumers are more grateful and impressed too. It's sad, but the world we live in. Underpromise, over-deliver. Win-win.
 
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keysofanxiety said:
Apple Stores normally do the repairs in the evenings. If they have the part in stock, it will likely be done in a couple of days, unless the repair is seriously difficult.

They quote 7-10 working days to absolutely err on the side of caution for legal reasons, and possibly psychological reasons too. If they said 3, some toilet brush of a human would probably sue if it went over that time. And any repair is practically guaranteed to be completed in 10 days anyway.

So if 99% of people get their repaired completed in well under the expected time they were told, consumers would be more grateful/impressed too. Win-win.
Click to expand...
It was repair Via mail
[doublepost=1481057292][/doublepost]It's done repaired in one day
 
Alexrat1996 said:
They tightened the loose piece on the back of the apple logo that made the noise I thought they was going to replace some parts .
Click to expand...
How do you know what they did? And ultimately they were supposed to solve the issues that it was sent in for, so if the issues are resolved, then that would be it, right?
 
maflynn said:
Evidently they didn't need too.
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To bad the other two times I brought it to store the replaced the fan to try to solve issue. Well I hope this time what ever they tighten fixed my issue.( it's coming tommorw at 10:30 am )
[doublepost=1481078782][/doublepost]
jerryk said:
You sent it in for repair, so what did you expect? They also don't give you a new car when you bring it in for a warranty repair.
Click to expand...
Lenovo does do that they did it with my cousin laptop when they couldn't repair it no more.
 
Relentless Power said:
If they repaired the MacBook for your specific issue indicated, you need to not worry about other problems that don't exist. It's currently repaired and that's all that matters.
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Things that I notice after the repair the design capacity in coconut battery has dropped from 97% before I left to 92.7 % and the paper says they didn't repair anything it under apple specs.
 
Relentless Power said:
If they repaired the MacBook for your specific issue indicated, you need to not worry about other problems that don't exist. It's currently repaired and that's all that matters.
Click to expand...
They did not fix the noise at all it's still there what should I do now and it rattles can apple care do something for me ?
 
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