MacBook Pro 2015 13 inch

Discussion in 'MacBook Pro' started by Alexrat1996, Dec 6, 2016.

  1. Alexrat1996 Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #1
    I sent my MacBook Pro in for repair yesterday they got it today and it's done fixing today.

    I sent it due to the computer making a clapping noise on the back of apple logo if I tilt computer and loud fan noise .

    The fixed it one day Apple quoted 7-10 day.

    How can they finish a repair in one day ?
     
  2. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #2
    Apple Stores normally do the repairs in the evenings. If they have the part in stock, it will likely be done in a couple of days, unless the repair is seriously difficult.

    They quote 7-10 working days to absolutely err on the side of caution for legal reasons, and possibly psychological reasons too. If they said 3, some toilet brush of a human would probably sue if it went over that time. And any repair is practically guaranteed to be completed within 10 days anyway.

    So if 99% of people get their repaired completed in well under the expected time they were told, consumers are more grateful and impressed too. It's sad, but the world we live in. Underpromise, over-deliver. Win-win.
     
  3. Alexrat1996 thread starter Suspended

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    #3
    It was repair Via mail
    --- Post Merged, Dec 6, 2016 ---
    It's done repaired in one day
     
  4. keysofanxiety macrumors 604

    keysofanxiety

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    #4
    One day from when they received it? So 3 days total inc. shipping? Again if the part's in stock, not unusual for a few days.
     
  5. Alexrat1996 thread starter Suspended

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    #5
     
  6. C DM macrumors Westmere

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    Oct 17, 2011
    #6
    So they have had some hours to work on it. What's the issue again?
     
  7. Alexrat1996 thread starter Suspended

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    #7
    They tightened the loose piece on the back of the apple logo that made the noise I thought they was going to replace some parts .
     
  8. C DM macrumors Westmere

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    Oct 17, 2011
    #8
    How do you know what they did? And ultimately they were supposed to solve the issues that it was sent in for, so if the issues are resolved, then that would be it, right?
     
  9. Alexrat1996 thread starter Suspended

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    #9
    Apple care told me
     
  10. jerryk macrumors 68030

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    SF Bay Area
    #10
    I wonder how that fixed the fan? Maybe the fan and heat sink were dirty/dusty and they just had to blow it out.
     
  11. Alexrat1996 thread starter Suspended

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    #11
    I wonder also to bad apple don't replace the MacBooks with new ones
     
  12. C DM macrumors Westmere

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    Oct 17, 2011
    #12
    Why would they replaced used devices with new ones (short of them still being within the return period)?
     
  13. jerryk macrumors 68030

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    #13
    You sent it in for repair, so what did you expect? They also don't give you a new car when you bring it in for a warranty repair.
     
  14. Videomanmac macrumors 6502

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    Apr 3, 2015
    #14
    Repairing it in one day is expected. If it took more then 1, I would be concerned
     
  15. maflynn Moderator

    maflynn

    Staff Member

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    #15
    Evidently they didn't need too.
     
  16. Alexrat1996 thread starter Suspended

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    #16
    To bad the other two times I brought it to store the replaced the fan to try to solve issue. Well I hope this time what ever they tighten fixed my issue.( it's coming tommorw at 10:30 am )
    --- Post Merged, Dec 6, 2016 ---
    Lenovo does do that they did it with my cousin laptop when they couldn't repair it no more.
     
  17. Alexrat1996 thread starter Suspended

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    #17
    @maflynn the only worried I had is they told me they took the whole computer apart tighten what was loose I''m more worried in finding more parts loose like this person
     
  18. Relentless Power macrumors P6

    Relentless Power

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    Jul 12, 2016
    #18
    If they repaired the MacBook for your specific issue indicated, you need to not worry about other problems that don't exist. It's currently repaired and that's all that matters.
     
  19. Alexrat1996 thread starter Suspended

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    #19
    Things that I notice after the repair the design capacity in coconut battery has dropped from 97% before I left to 92.7 % and the paper says they didn't repair anything it under apple specs.
     
  20. Alexrat1996 thread starter Suspended

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    #20
    They did not fix the noise at all it's still there what should I do now and it rattles can apple care do something for me ?
     
  21. linguist macrumors member

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    Mar 31, 2009
    #21
    I say go back and complain about the rattle, should get fixed by them.
     
  22. Relentless Power macrumors P6

    Relentless Power

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    #22
    I would do what @linguist stated if the problem persists.
     
  23. Alexrat1996 thread starter Suspended

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    #23
    It something like this

    Not sure if it common for the 2015 MacBook Pro can someone find out who has One
     
  24. Relentless Power macrumors P6

    Relentless Power

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    Jul 12, 2016
    #24
    Why is your keyboard all messed up? The command key looks like it popped out.
     
  25. C DM macrumors Westmere

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    Oct 17, 2011
    #25
    It looks like one of those keyboard protectors/covers/skins is being used.
     

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