MacBook Pro 2015 15" Click sound during startup.

Discussion in 'MacBook Pro' started by Calby, Feb 28, 2017.

  1. Calby, Feb 28, 2017
    Last edited: Feb 28, 2017

    Calby macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #1
    Hi,
    I can't believe it I did replace 3 MacBook Pro 2016 13" due to issue and I did skip the 2016 model and replaced it with MacBook Pro 2015 15" that was wobbly so I did change that one also to a MacBook Pro 2015 15".

    So now my second MacBook Pro 2015 is making some kind of click sound during startup.
    I can only hear it some times when macOS running but not as "strong" sounded as it is during boot.
    In MacOS I can't reproduce the sound, I have tried increasing and decreasing fan speed, stress test SSD and also some GPU stress nothing makes the sound come back.

    I can only reproduce it during startup if I use the MBP for some time maybe 5min and then turn it off and then boot again after like 30 sec I can hear the sound - it's appearing when you can see the Apple logo and a load bar, when the bar is about 50% then the clicks sound.
    The click sound don't appear every boot around 50% of the boots I can hear the click sound.

    I have tried to reproduce the click sound during boot when the MBP runs on battery and it do seem that I can't as far as I can tell.
    So the click sound only happens when I have the charger connected to the MBP during boot.
    And also some time when I'm using macOS.

    Why does this keep happening to me? How can I get 5 MacBooks in a row that haves issues directly from the box?
    What is the click sound? I don't know what it is but it's not normal. :(

    Here is a video of it, you can see during the load bar when the click sounds appear.
     
  2. Sanpete macrumors 68020

    Joined:
    Nov 17, 2016
    Location:
    Utah
    #2
    Does seem odd, but is this click a problem in some way too?
     
  3. Calby thread starter macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #3
    No, it's just irritating it has happened inside macOS also, then the MBP was not doing anything the screen was on and I was talking in the phone.
    And as its not normal and I can't explained why it happens I'm afraid that it 'll effect the MBP later on.
    I'll change my statement regarding that it happens 50% of the boots and change that to 70% it happens almost every boot.

    I'm wondering that I'll just leave it to a repair so they can fix it, I can't handle replacing anymore MBP's and maybe get even worse issues.

    I have also tried to install 10.12.4 BETA 4 and that did not solve the issue, I have also tried SMC /NVRAM reset and also reinstalling 10.12.3 nothing works.

    And in macOS I have tried to stress every pice of hardware but the sound don't appear so I'm totally lost why I have this issue.

    And I need it for my studies, but I can manage to leave it 1-2 weeks if I leave it for repair tomorrow or on Thursday, My sister offered that I could borrow her's MBP old, but I only need one VM machine this 2 weeks so I could manage it.

    But I still want to know why this is happening.
    I did google and I could not find anything about it.

    The only thing that all of my MBP's both 2016 and 2015 have incommode is that all of them are build January 2017 maybe they did have some kind of party at the manufactory facility that month or something.

    Anyway I can't believe my bad luck.
     
  4. Calby thread starter macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #4
    I did write a e-mail to tcook@apple.com let's hope that he 'll read it.

    Hi Tim,
    I’m writing to you from Sweden because it can’t believe this my self.
    I did buy the MacBook Pro 2016 nonTB and I did replace them three times!
    One for heat issues, one for graphic issues and one because it did “charges it self up” with electric and you could hear how it did charge it self up.
    Well after three MBP 2016 I did think that I could not take the chance anymore so I did buy the MacBook Pro 2015 15” and guess what?
    It was uneven so it did wobbly on my desk! So I did drive four hours (35000km) to replace it.
    And now I have yet on other broken machine only two days old, the new MBP 2015 15” does have some kind of click / pop sound during start up and also when I run macOS.
    So know I need to drive 10000km to leave it in for repair and then 10000km back to my home. And then go and pick it up when it’s finish.
    I can’t replace it due to that the store don’t have any more of it left. (3rd party reseller, authorized reseller apple)

    ( I have tried everything, SMC/NVRAM reset, stress test CPU,Ram,SSD,GPU, It happens during cold and hot reboot / startup, reinstall macOS )
    Here is the fine video of the click / pop sound that I did record:


    I’m a student so I don’t have time to replace this many machines, it's not right. And now I need to leave it for repair for maybe one week and I’ll not have any computer for my studies. This is not OK in anyway I pay much money for this premium product and I do expect it to bee a premium product and AppleCare what a joke?
    They did not even compensate me or offered me a new replacement for the MacBook Pro 2015 15” as I did buy it from a 3rd party reseller (Authorized reseller apple). I can understand that AppleCare don’t do it for people with one or two replacement but for me it’s five! And now I need to have it in for repair and thats affect my studies.

    How is this possible? How is your QA on the manufacturing facility?
     
  5. Sanpete macrumors 68020

    Joined:
    Nov 17, 2016
    Location:
    Utah
  6. Calby, Feb 28, 2017
    Last edited: Mar 2, 2017

    Calby thread starter macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
    #6
    When I starting up the MBP and don't login to my account, instead Im putting the MBP to sleep when it's on the login screen and letting the MBP to sleep 10min I'll hear the click sound when I login to macOS.
    Not when I'm waking the MBP it's when it starts to login after you have been typing the password and then pressing enter.


    Here is a video of it.

     
  7. Calby, Mar 1, 2017
    Last edited: Mar 2, 2017

    Calby thread starter macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle
  8. Calby, Mar 1, 2017
    Last edited: Mar 2, 2017

    Calby thread starter macrumors 6502

    Calby

    Joined:
    Dec 30, 2015
    Location:
    Sweden, Gävle

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