MacBook Pro 2015 Display Issue

BradleyShort

macrumors newbie
Original poster
Sep 22, 2015
4
1
Hey everyone! I'm a newbie to the MacRumors forum after being a lurker here for over a year. I decided to finally make an account because I am in need of serious help. I bought my 13" 2015 MacBook Pro back in August and over the past few days I've noticed a serious issue with my display. Whenever I am viewing pictures or any graphics at all online, I often get a pattern of green and pink pixels checkered over the screen. Whenever I zoom in on the images or webpages though, the pixels all disappear. I have attached some photos to show what I'm talking about. Also, my icons in my dock change to a bright green with black lines through them so I'm not sure if this is a software issue or a hardware issue. Any help at all would be appreciated! Thank you! IMG_0847.JPG IMG_0877.JPG IMG_0860.JPG IMG_0855.JPG
 

austinpike

macrumors 6502
Oct 5, 2008
313
44
MN
^ yep, looks more hardware than software, take it in.

I'd get Applecare for it too if you don't have it already.
 
Last edited:

snaky69

macrumors 603
Mar 14, 2008
5,904
484
Hey everyone! I'm a newbie to the MacRumors forum after being a lurker here for over a year. I decided to finally make an account because I am in need of serious help. I bought my 13" 2015 MacBook Pro back in August and over the past few days I've noticed a serious issue with my display. Whenever I am viewing pictures or any graphics at all online, I often get a pattern of green and pink pixels checkered over the screen. Whenever I zoom in on the images or webpages though, the pixels all disappear. I have attached some photos to show what I'm talking about. Also, my icons in my dock change to a bright green with black lines through them so I'm not sure if this is a software issue or a hardware issue. Any help at all would be appreciated! Thank you! View attachment 583996 View attachment 583997 View attachment 583998 View attachment 583999
You have a warranty, I suggest you make use of it.
 

T5BRICK

macrumors G3
Aug 3, 2006
8,102
2,095
Oregon
As others have pointed out, this looks like a GPU related issue. I'd take it into Apple and have them repair it.
 

BradleyShort

macrumors newbie
Original poster
Sep 22, 2015
4
1
Update: I brought my MacBook into my local Jump+ on September 25 and I just got it back today after being serviced. The logic board was completely shot and they had to replace it. What would have been a $900+ job was completely free thanks to my one year warranty but what this has now taught me is to buy Apple Care ASAP. Thanks everyone for your help and suggestions! My MacBook is finally like new once again!
 

TekGuy

macrumors member
Nov 30, 2014
59
7
Update: I brought my MacBook into my local Jump+ on September 25 and I just got it back today after being serviced. The logic board was completely shot and they had to replace it. What would have been a $900+ job was completely free thanks to my one year warranty but what this has now taught me is to buy Apple Care ASAP. Thanks everyone for your help and suggestions! My MacBook is finally like new once again!
Wow you only bought it on 25th September 2015 and had logic board replaced?

I'd be demanding a full replacement on the spot not a repair. Good to hear it sorted though but a repair when it's not even 3 weeks old is not good enough. I'd be taking it back still if it were me and getting a full replacement still.

Apple needs to sort these dGPU issues out to. Seems to always be a problem with them sooner or later.
 

BradleyShort

macrumors newbie
Original poster
Sep 22, 2015
4
1
Wow you only bought it on 25th September 2015 and had logic board replaced?

I'd be demanding a full replacement on the spot not a repair. Good to hear it sorted though but a repair when it's not even 3 weeks old is not good enough. I'd be taking it back still if it were me and getting a full replacement still.

Apple needs to sort these dGPU issues out to. Seems to always be a problem with them sooner or later.
I feel like I should be demanding a brand new replacement but after the repair, my MacBook appears to be working perfectly and I'm not sure that I should chance getting a replacement that has even more problems. For now, I'm very satisfied with the work that was done.
 
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TekGuy

macrumors member
Nov 30, 2014
59
7
I feel like I should be demanding a brand new replacement but after the repair, my MacBook appears to be working perfectly and I'm not sure that I should chance getting a replacement that has even more problems. For now, I'm very satisfied with the work that was done.
Yeah I suppose it's best to leave it now it's been repaired and working. Main thing is your happy now and it's working so you can enjoy it :)
 

BradleyShort

macrumors newbie
Original poster
Sep 22, 2015
4
1
Yeah I suppose it's best to leave it now it's been repaired and working. Main thing is your happy now and it's working so you can enjoy it :)
I would actually say that it's working better now than a brand new MacBook just out of the box so like I said, I'm very content now with what I have. It was frustrating at first to have my brand new Mac break within weeks of purchase but as usual, Apple's repair service went above and beyond expectations and it's nice to finally have a MacBook that's working exactly as it should be. Thanks for the input! :)
 
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