I know, another great apple care experience story, but that's what these forums are for, right? I have an Early 2011 MacBook Pro with antiglare high res display. It had multiple issues and I just picked it up today for yet another repair done. Here's the list of replacements: - Logic Board 2x - Top Case - Hard drive - RAM - Airport/Bluetooth card - HDD flex cable (2x) - Superdrive - Battery - Antiglare Display - Today, after picking it up from it's Display replacement, I noticed a big scratch on the bottom, next to one of the screws (looked like of one of those technicians had a screwdriver slip). I knew it was not there and so I took it in again (quite irritated) today just a few hours of actually leaving the store. The genius employee that I spoke to was surprised and after spending 5 minutes listening to my dissatisfaction, he went to the back. Came back in 5 minutes saying to offer me a brand new MacBook Pro Mid 2012 model as an Apple Care replacement! The 16GB 1600Mhz + Crucial M4 256GB SSD will be transferred to the new model and the remaining Apple Care period (april 2014) will also be transferred. So, I left my MacBook Pro and the new one is due for pick-up in 2 weeks. I'm happy! Great service after all.