Macbook Pro Battery Buldging/Applecare

Discussion in 'MacBook Pro' started by mongoose8p, Sep 14, 2007.

  1. mongoose8p macrumors regular

    Joined:
    May 15, 2007
    Location:
    Chicago
    #1
    Has anyone had a battery buldging problem like me and contacted applecare about it. I don't really know what to say to them and was wondering if anyone had success in getting a replacement battery?
     
  2. creator2456 macrumors 68000

    creator2456

    Joined:
    Jul 10, 2007
    Location:
    Chicago
    #2
    Take it to an Apple store if one is close. If not, call Apple RIGHT AWAY and tell them that your battery is deforming.
     
  3. majordude macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #3
    You can just take the battery to them. They are, uh, aware of the problem and will hook you up right then and there.
     
  4. cobravap macrumors regular

    Joined:
    Oct 30, 2006
    #4
    If you take it in they will help you. Surprised though cause the latest generation of MBP's shouldnt have defective batteries.
     
  5. D.G. macrumors member

    Joined:
    Oct 24, 2006
    #5
    http://www.apple.com/support/exchange_repair/macbookpro.html

    If you are not close to a store, call Apple now. "Battery pack is visibly deformed." is a symptom of a battery they will replace for free during the first two years of battery life.

    I've replaced one this way, though it was only just becoming visibly deformed, the problem that I had noticed and reported was about it not hold a charge, by the time the replacement arrived (a couple of days, they cross ship) the battery was starting to show real signs of bulging.

    DG
     
  6. mongoose8p thread starter macrumors regular

    Joined:
    May 15, 2007
    Location:
    Chicago
    #6
    Did you have to send in your old battery in?
     
  7. majordude macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #7
    When the batteries go bad, do they swell up over a few days, weeks or months? Or is it overnight? :confused:
     
  8. D.G. macrumors member

    Joined:
    Oct 24, 2006
    #8
    Yes I had to send in the old battery, they had my credit card number and would charge me for the replacement if the damaged one was not returned within ... I think it was 2 weeks? Shipping was free and easy.

    In terms of how fast it went bad I'm not sure. It was my wife's battery, we noticed that it had stopped hold a charge real charge, so I swapped it out with mine to troubleshoot. That's when I noticed it was just starting to bulge a little bit--like the base piece of metal was pulling away slightly, but could be pushed down and would "re-stick" and look flat again. I called Apple that day, and kept an eye on it until the replacement arrived (couple of days). It was noticeably more bulgy by then, but still only a very mild bulge compared to some photo's that I've seen of batteries with issues. The metal had perhaps a 2 or 3mm gap by that point.

    I had kept the battery in my machine, because it is positioned in a way that makes it less prone to the magsafe popping out. However this probably did accelerate the bulging because her MBP sleeps a lot more, and I probably subjected the battery to more heat.

    DG
     
  9. majordude macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #9
    Hmmm...

    My battery is good per iStat and cocontBattery... but mine is doing that (sheet metal pulling away, needing to be "re-stuck"... but it NEVER holds. :(
     
  10. D.G. macrumors member

    Joined:
    Oct 24, 2006
    #10
    I don't think it'd hurt to call and ask about that, but definitely keep an eye on it in case it starts to get any worse. I'm wondering if a little bit could be just a sign of the glue not sticking rather than expansion? Hard to say given my experience.

    DG
     
  11. majordude macrumors 68020

    majordude

    Joined:
    Apr 28, 2007
    Location:
    Hootersville
    #11
    I haven't noticed it bulging yet. It seems like a pretty poor design to me to use double-sided tape (or whatever it is) to hold a battery together. Metal on metal and they use an adhesive and one that doesn't seem to be able to handle heat.

    Oh well... I'll keep an eye on it. If I wake up one morning and my MBP is levitating 1/2" off the desk I'll know the battery expanded! :D
     

Share This Page