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MacBook Pro box - important?

A

Artmuzz

macrumors 6502
Original poster
Jun 17, 2008
377
20
Hi,

As stated in my last post I managed to get a bargain on a Penryn 2.4Ghz Core2Duo MacBook Pro in new and excellent working and cosmetic condition but one thing is bugging me.... I got no box with it:( The seller appeared at my door with it in a laptop bag. The thing that is bugging me is that if my MacBook Pro was to break down, will I need the MacBook Pro in its box for sending back to Apple or any Apple repair centre?

Please advise

Artmuzz
 
while the box is nice, you dont need it.

did you get the install disks and such? just curious and if not, id ask for them from the seller. i ask since they are initially placed in the box

if you need to send it back, apple will send a generic box to your place (with a lot of padding on inside (at least that is what i have experienced personally)
 
I wouldn't have thought so. All you need is proof of purchase, such as the receipt, or a credit card statement. Their own data should then be able to confirm the purchase. Granted, I still have my MBP box, as I bought and collected it in person, but when my iPod died (twice) while still under warranty, it was replaced (twice) without any fuss, and I had junked the wrapping and packaging long before then, as I never thought they'd be needed. In any case, should you need to return it, I'm sure you'll be advised as to how to package and transport the machine by Apple. Good luck.
:apple: MBP 15.4', 2.4 ghz, 2 GB RAM, 160 HDD
:apple:iPod Classic black 30 GB
 
The box is mostly a collectible (though I accept saving most of my $1000+ tech boxes). Whats important is that you got the install disks, a magsafe power adapter with 3 types of plug-ins (a 2 pin, a 3 pin with fuse and a 3 pin with wire) and your DVI to VGA adapter!

P.S.: why didnt he get the box btw?
 
Apple Ink said:
The box is mostly a collectible (though I accept saving most of my $1000+ tech boxes). Whats important is that you got the install disks, a magsafe power adapter with 3 types of plug-ins (a 2 pin, a 3 pin with fuse and a 3 pin with wire) and your DVI to VGA adapter!

P.S.: why didnt he get the box btw?
Click to expand...

hmm when i got my mb, i got the 2 pin and the extension cord with 3 pin. whats this fuse youre talking about? is it a mbp only item (like the dvi-vga adapter?)
 
I got everything with my MacBook Pro except for the box. I got the Apple stickers, the DVI to VGA Adapter, the install discs, the power adapter, documents and booklet which was still in its booklet,install discs black carboard box kind of sleeve.:)

Shame I didn't get the box though:( but its a relief to find out that I don't really need it.

I am a bit shocked that I need the receipt if my Macbook Pro breaks down as I didn't get a receipt with it:eek: I thought if I registered the Macbook Pro in my name on the Apple site with its serial number was enough proof for warranty? According to Apple the serial number on my MacBook pro has 8 months left on it.

Please advise

Artmuzz
 
Tex-Twil said:
lol it look like a stolen one :)
Click to expand...

I doubt it considering the books and install discs were still in their packaging:)

I got it off eBay. When I phoned the seller before buying it she said it was still in its box.

What has probably happened is that she has taken it out its box to setup the install to save me from doing it myself as I said I wanted to see it working before buying. She probably thought it would be less hassle not putting it back in its box and just put it in a rather new looking laptop bag which she told me to keep.

Artmuzz
 
Well..... should've struck me before except both were useless for me!
I have 2 MBPs and a MB! One of my MBP and the MB came with the adapter! The MB was from Asia and the MBP from Europe! The other MBP that I bought in the states.... never had one!

Sorry for the confusion! Its just that since I travel a lot I dont really bother about these!:eek:
 
It is possible that you do not need the receipt as you have registered your ownership with Apple. Perhaps it depends on the country where you have bought it, and on the wider consumer experience there. My own experience thus far with Apple has been excellent (which is one of the main reasons why I've become a fan and a very impressed consumer of their products and will continue to be one).

However, in Ireland, as customer care traditionally has been quite poor - and consumer protection legislation (until quite recently) historically pretty limited - I'm the sort of person who keeps receipts as proof of purchase, and unfortunately, there have been a number of occasions where I have needed to use them. Many businesses and companies - not all, obviously - give poor service, sell shoddy products, charge high prices, and then seek refuge in microscopic small print. Consumer resistance is only beginning to develop here. Yes, it is improving, and yes, I patronise (and support) businesses which offer good service and take pride in their products, but it is a battle which sometimes still needs to be fought.

Given that cultural background, I have kept my MBP receipt although the shop confirmed that their own records also showed proof of purchase and that I wouldn't need it. Good luck anyway.
 
Scepticalscribe said:
It is possible that you do not need the receipt as you have registered your ownership with Apple. Perhaps it depends on the country where you have bought it, and on the wider consumer experience there. My own experience thus far with Apple has been excellent (which is one of the main reasons why I've become a fan and a very impressed consumer of their products and will continue to be one).

However, in Ireland, as customer care traditionally has been quite poor - and consumer protection legislation (until quite recently) historically pretty limited - I'm the sort of person who keeps receipts as proof of purchase, and unfortunately, there have been a number of occasions where I have needed to use them. Many businesses and companies - not all, obviously - give poor service, sell shoddy products, charge high prices, and then seek refuge in microscopic small print. Consumer resistance is only beginning to develop here. Yes, it is improving, and yes, I patronise (and support) businesses which offer good service and take pride in their products, but it is a battle which sometimes still needs to be fought.

Given that cultural background, I have kept my MBP receipt although the shop confirmed that their own records also showed proof of purchase and that I wouldn't need it. Good luck anyway.
Click to expand...

Hmm I am just next door to you in Scotland, UK. Maybe the rules are the same here with Apple:eek:
 
SpookyLars said:
In Poland - for sure. Usually, lack of receipt means no customer service.
Click to expand...
So basically if you buy secondhand off eBay with no reciept even though there is warranty left and you register product with Apple you are screwed when it comes to customer service? :eek:
 
Artmuzz said:
Hmm I am just next door to you in Scotland, UK. Maybe the rules are the same here with Apple:eek:
Click to expand...

I don't know what is in the case of Apple Poland, but in other cases, shop or the manufacturer can refuse you a free service. Unfortunately, the bill is important. Sad but true.
 
SpookyLars said:
I don't know what is in the case of Apple Poland, but in other cases, shop or the manufacturer can refuse you a free service. Unfortunately, the bill is important. Sad but true.
Click to expand...

Would an eBay invoice be any use?
 
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