MacBook Pro caps won't go off, can't log in

Discussion in 'MacBook Pro' started by miss k, Feb 3, 2014.

  1. miss k macrumors newbie

    Joined:
    Feb 3, 2014
    #1
    It seems my capslock key is permanently stuck on, even tho the light is not on. Therefore I cannot log on, as my password and backup password won't work.

    Previously, I had answered an email from my work account, which I thought was from a student, and the problem seems to have started there, as my reply was in all caps, and I couldn't turn it off, even tho the little green light went on or off. When I did a restart, I got a 'safe' log in screen, but of course my passwords won't work.

    I tried restarting by holding down the command key, and that worked once, but won't work again.

    Any ideas?
     
  2. Steve121178 macrumors 68040

    Steve121178

    Joined:
    Apr 13, 2010
    Location:
    Bedfordshire, UK
  3. Anitramane macrumors 6502

    Joined:
    Dec 23, 2013
  4. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #4
    If you are at a login window, then press the caps lock key multiple times, you should see the caps lock icon appear (and disappear) in the password window.
    If you see that icon on & off, then the caps lock is not the issue. Perhaps your keyboard is bad, or you are trying the wrong password (caps/case has to be correct when typing passwords.)
     
  5. miss k thread starter macrumors newbie

    Joined:
    Feb 3, 2014
    #5
    dang

    it was the shift key! it was stuck. so simple.

    thanks all.....
     

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