Macbook PRO : charger melted

Discussion in 'MacBook Pro' started by miss.yaz, Jul 3, 2007.

  1. miss.yaz macrumors newbie

    Joined:
    Jul 3, 2007
    #1
    my charger stopped working. the part of the wire where it connects to the laptop is cut, and i'm not sure how it happened. i think it melted from the heat...


    someone please tell me i can purchase a charger seperately :(
    can i?
     
  2. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #2
    How long ago did you buy your Mac?

    Take it back to Apple and demand it is a safety risk and I'm sure they'll give you another if you still have AppleCare.
     
  3. miss.yaz thread starter macrumors newbie

    Joined:
    Jul 3, 2007
    #4
    i bought it 8 months ago
    i'll try calling right now
     
  4. miss.yaz thread starter macrumors newbie

    Joined:
    Jul 3, 2007
    #5
    do you think the chargers are sold at the apple stores or just online ?
     
  5. adrianblaine macrumors 65816

    adrianblaine

    Joined:
    Oct 12, 2006
    Location:
    Pasadena, CA
    #6
    I can't remember seeing them in the store... I'd call ahead and make sure.
     
  6. emw macrumors G4

    emw

    Joined:
    Aug 2, 2004
    #7
    I had a charger problem with my MBP (different issue), and they replaced it at the Apple Store without any questions. Just need your MBP serial number and you should be all set.
     
  7. miss.yaz thread starter macrumors newbie

    Joined:
    Jul 3, 2007
    #8
    ummm i'm going to sound like an idiot, but where do i find my serial number?
     
  8. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #9
    Click the Apple logo at the top left, then "About This Mac".

    Click on "More Info and your serial number is displayed on the first page that loads up :)
     
  9. emw macrumors G4

    emw

    Joined:
    Aug 2, 2004
    #10
    Not at all. Easiest way, I think, is to go to "About This Mac" and Option-click twice on the Version information below where it says "Mac OS X". The first click will show the Build information, and the second click will show the Serial Number.

    Edit: Kilamite's solution launches System Profiler, which also has a bunch of other useful information on your Mac as well.
     
  10. amitface macrumors regular

    Joined:
    Jun 18, 2007
    Location:
    Florida
    #11
    Those MagSafe adapters are kind of shady if you ask me.
     
  11. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #12
    I've been using mine since December (I have 2, one for travelling and one remains attached to my desk) and I haven't had a single problem with it. The chord is fine, in good nick.

    I think wires coming loose shows you are abusing it somehow - to detach the magnet just lift the connector vertically and it comes loose.

    I think some people are pulling it horizontally where it won't budge unless you apply a lot of force.
     
  12. emw macrumors G4

    emw

    Joined:
    Aug 2, 2004
    #13
    Not sure I agree with this. While it could be that she's beat it up a bit, just the act of wrapping the cord around the holders can put stress on the connection points. It's not well designed from that standpoint.
     
  13. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #14
    Depends how tightly wrapped it is I guess.

    I remember when buying a guitar lead, the store guy showed me how to wrap it properly so it doesn't put strain on the wire. You twist the cable as you wrap it round your hand so the cable is a perfect straight circle looping in on itself as opposed to just getting twised due to the motion of rotating round your hand. If you get me.

    The adapter, because the cable is being wounded round, puts strain on the cable, which could damage the cable.

    But I still don't see how you can get loose wires coming out of the magnetic bit.
     
  14. Jestered macrumors 6502

    Joined:
    Oct 13, 2005
    Location:
    Austin, Texas
    #15
    I agree that is the easiest way to get the serial #, but you don't have to option-click. A simple click of the trackpad/mouse button will suffice.
     
  15. Jessy macrumors regular

    Joined:
    Oct 18, 2006
    Location:
    NE Ohio
    #16
    To those who say it's abuse, you probably have the new version. The old ones were crap, and my girlfriend and I destroyed ours within half a year. A free new one is available to you. The only difference is a longer plastic sheath near the connector. If you want, you can drizzle solder on it for now and cover the joint with electrical tape until the new adapter arrives. I did this, and the joint got really hot, but if you have no choice, just keep an extinguisher handy.

    To clarify: I actually used tinfoil shoved in the gap. Solder will probably be slightly safer. Just don't melt the insulation.
     
  16. emw macrumors G4

    emw

    Joined:
    Aug 2, 2004
    #17
    Doh! Surely it used to require the option, right? :eek:
     
  17. Schtumple macrumors 601

    Schtumple

    Joined:
    Jun 13, 2007
    Location:
    benkadams.com
    #18
    It's the constant stories like these that worry me about buying my girlfriend a macbook... (i know its a macbook pro, but theres been issues on both)
     
  18. kolax macrumors G3

    Joined:
    Mar 20, 2007
    #19
    It's not that big an issue. People complain about things, they don't do the opposite and post about how good something is (usually anyway).

    So I wouldn't take these forums as a fair judgement as to how reliable Mac's are, there are plenty happy Mac users out there who haven't had any problems.
     
  19. flopticalcube macrumors G4

    flopticalcube

    Joined:
    Sep 7, 2006
    Location:
    In the velcro closure of America's Hat
    #20
    The strain relief was changed just before the C2D MacBooks came out. The old designs were prone to failure. Just read the comments under the charger on the online store.
     
  20. Seidoger macrumors newbie

    Joined:
    Dec 8, 2002
    Location:
    Montreal, Quebec, Canada
    #21
    If I wanted to get something (in this case a charger) I would look at the store they sell them at, before asking in a forum, but that's just me maybe.

    But yeah, even if not under warranty, if you go see a genius.. Since this could be a serious hazard, they might be willing to do something for you.
     

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