Macbook Pro cracked screen

Discussion in 'MacBook Pro' started by rorza4, Nov 12, 2011.

  1. rorza4 macrumors newbie

    Nov 12, 2011
    Just today a jar fell onto my Macbook pro and cracked my screen. Just wondering if this is covered by my warranty?

    If not, how much will i have to pay. I've heard its a lot (250-900$), is this true? and is there others i can go to to fix it cheaper?
    I live in Australia NSW, and my mac is still under warranty. Tell me if you need any more info.

    Thanks in advance, Rory
  2. GGJstudios macrumors Westmere


    May 16, 2008
    No, the warranty only covers defects in manufacturing, not damage.
  3. duffer6 macrumors 6502

    Feb 13, 2011
    Sorry to say you will have to pay to have the screen replaced. Unlike the touchscreen devices that Apple sells the MacBook screens rarely crack unless there is user error. They will no right away that this damage was due to user error which is not covered. You are also correct the screen, next to the logic board, is the most expensive part of the computer to replace. I have heard it can be as cheap as $600 including labor.

    Sorry for your issue and I know that it is a tough place to be.
  4. rorza4 thread starter macrumors newbie

    Nov 12, 2011
    thanks, not looking good. Any way to replaec it cheaper?
  5. wrinkster22 macrumors 68030


    Jun 11, 2011
    did you pay for it with a credit card? some credit cards pay for accidental damage.
  6. Kasalic macrumors regular

    Jan 20, 2011
    What size is the screen?
  7. rorza4 thread starter macrumors newbie

    Nov 12, 2011
  8. randomrazr macrumors 65816

    Jan 1, 2011
  9. GGJstudios macrumors Westmere


    May 16, 2008
    They're not going to replace a screen that was damaged, unless the OP pays for it. Begging won't help.
  10. mohsy90, Nov 12, 2011
    Last edited: Nov 12, 2011

    mohsy90 macrumors 65816


    Feb 4, 2011
    New York
    My advice

    Check out these eBay listings, you can definitely find many people selling just the screen, or you can buy a Macbook pro that that someone is selling for parts because of water damage or logic board issues, but the screen still works. I dont know your exact model and whether the 13" screen compatibility varies from year to year. I'm assuming Apple has been use the same model since the unibody came out for their 13". But i would definitely confirm this.

    Here is an actual repair service for only $230.

    Just a note: there are alot of sellers selling these on eBay but most of them only ship to the U.S. You'll have to get in touch with them to see if they'll make any exception and maybe charge you extra to ship to AU.

    Im noticing some very cheap ones on eBay, less than $100, i dont know if they're Chinese knockoffs, but i would try to buy one that comes with housing and confirm its an Apple certified part.

    Anyways, there are many guides on the internet that show you how to replace the screen and all you need is some tools that you also easily find on eBay or sites like

    Well hope that helps, good luck.


    Check this out:[/URL]

    Not sure if its your model, but its only $130 and they have an installation guide as well.
  11. Mojo1 macrumors 65816

    Jul 26, 2011
    The cost of the repair depends on whether just the glass is broken or both the glass and LCD.

    $600 sounds way too high even for a combo repair. Tech Restore lists prices here

    There may be an independent repair shop in your country that will do the repair at a reasonable price.
  12. IllIllIll macrumors 65816

    Oct 2, 2011
    Why not read the warranty yourself and see what it says? Look for the words "accidental damage".
  13. thundersteele macrumors 68030

    Oct 19, 2011
    home/renters insurance might cover this. Warranty doesn't, unless you bought some accidental damage insurance with it.
  14. IllIllIll macrumors 65816

    Oct 2, 2011
    Home/renters insurance might, but usually it's not worth it when there's a $500 deductible or more defined in the policy.

Share This Page