MacBook Pro crashing

Discussion in 'MacBook Pro' started by manPrime, Mar 3, 2013.

  1. manPrime macrumors newbie

    Joined:
    Apr 21, 2012
    #1
    Hi everyone, I have a 2010 MacBook Pro however for the past few weeks it keeps crashing, the spinning wheel comes and I can't do anything. Have tried waiting over an hour and it still didn't respond. I still have 3 months of apple care left and was wondering what if anything apple would be able to do to fix this problem.
    Thanks manPrime
     
  2. xShane macrumors 6502a

    xShane

    Joined:
    Nov 2, 2012
    Location:
    United States
    #2
    Does it happen when you're running any particular software? Can you replicate the problem?
     
  3. manPrime thread starter macrumors newbie

    Joined:
    Apr 21, 2012
    #3
    I don't use it for much, only use chrome, word, excel and occasionally minecraft. It seems to happen when I have either a lot of tabs open or have chrome and word/excel open
     
  4. xShane macrumors 6502a

    xShane

    Joined:
    Nov 2, 2012
    Location:
    United States
    #4
    Sounds like it might be Flash and/or a memory leak. I've noticed Firefox has a memory leak bug where sometimes everything freezes up and by the time I open Activity Monitor Firefox starts using +200MB more RAM per second. In your case, it sounds like a possible Chrome issue.

    You should try to monitor Activity Monitor before your next "freeze" and see if anything starts looking suspicious.
     
  5. manPrime thread starter macrumors newbie

    Joined:
    Apr 21, 2012
    #5
    Thanks for the advice will do. So no point in taking in to apple?
     
  6. xShane macrumors 6502a

    xShane

    Joined:
    Nov 2, 2012
    Location:
    United States
    #6
    At this point, it's impossible to tell. That's entirely your decision.
     
  7. JPMurphy macrumors newbie

    Joined:
    Mar 11, 2013
    Location:
    Lebanon, NH
    #7
    I had a similar issue a couple times last year (I have the same habit of leaving a ton of Chrome tabs open); it wasn't a total crash for me, though, as it eventually came back from being non-responsive after leaving it alone. (The cursor turned into the beach ball, and I could move it around the screen, but couldn't interact with anything.) I upgraded to 4GB RAM and haven't had the issue since.

    I like to open a terminal window and run "top" in it to keep an eye on things. If it's visible next time this happens, you should get a clue about what's using up your memory. It's also worth trying to SSH in, if you have that enabled; if you can get in, you might be able to kill processes to get things working again.
     

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