Macbook pro defective after 5 days....

freeny

macrumors 68020
Original poster
Sep 27, 2005
2,064
5
Location: Location:
New macbook pro, 5 days old. went to pop in a disk and it jams. its perhaps only the 4th or 5th disk ive put in it. tried to eject with no success. rebooted and....

White screen..... endless white screen......

Just got off the phone with apple and now im waiting for an email from someone who is going to help me get a new one delivered.

17 years on macs and this is my first major problem.

Im shockingly calm about it....
 

deputy_doofy

macrumors 65816
Sep 11, 2002
1,351
91
freeny said:
New macbook pro, 5 days old. went to pop in a disk and it jams. its perhaps only the 4th or 5th disk ive put in it. tried to eject with no success. rebooted and....

White screen..... endless white screen......

Just got off the phone with apple and now im waiting for an email from someone who is going to help me get a new one delivered.

17 years on macs and this is my first major problem.

Im shockingly calm about it....
Yeah, sometimes $##t happens. I've been on Mac since 1988. The dual-proc G5 I bought last year came with a malfunction Sony superdrive. They replaced it with a Pioneer drive and all has been good (*knock on wood*).
 

skunk

macrumors G4
Jun 29, 2002
11,744
4,016
Republic of Ukistan
freeny said:
New macbook pro, 5 days old. went to pop in a disk and it jams. its perhaps only the 4th or 5th disk ive put in it.
Well, what do you expect if you use 4 or 5 CDs in as many days? You're really pushing the envelope. No wonder it broke down.
 

aristobrat

macrumors G5
Oct 14, 2005
12,249
1,321
freeny said:
New macbook pro, 5 days old. went to pop in a disk and it jams. its perhaps only the 4th or 5th disk ive put in it. tried to eject with no success. rebooted and....

White screen..... endless white screen......
Weird, that *exact* thing happened to my partner with his 15" G4 PB last night. Put a CD in, it wouldn't read it or eject, so he rebooted. Stupid PowerBook kept trying to boot off of the fubar'd CD (staying on the endless white screen).

Finally got it to eject by turning it back off again. Then we turned it back on and kept the trackpad mouse button pressed down (clicked) for like 45 seconds (seems like forever). It spit the CD out and booted up fine.
 

freeny

macrumors 68020
Original poster
Sep 27, 2005
2,064
5
Location: Location:
aristobrat said:
Weird, that *exact* thing happened to my partner with his 15" G4 PB last night. Put a CD in, it wouldn't read it or eject, so he rebooted. Stupid PowerBook kept trying to boot off of the fubar'd CD (staying on the endless white screen).

Finally got it to eject by turning it back off again. Then we turned it back on and kept the trackpad mouse button pressed down (clicked) for like 45 seconds (seems like forever). It spit the CD out and booted up fine.
They walked me thruough the same steps except with mine the white screen kept giving me the finger.
 

aristobrat

macrumors G5
Oct 14, 2005
12,249
1,321
Ugh, sorry to hear.

Hope they take care of you!!! Apple Care's always impressed me the few times I've used it...
 

NATO

macrumors 68000
Feb 14, 2005
1,692
28
Northern Ireland
That happened to me once, the trick is to get a firm card and put it in the slot and stop the disc spinning, eventually the drive will spit it out. Mine's worked like a champ since
 

PDE

macrumors 68020
Nov 16, 2005
2,474
7
Don't know which is better: that they are defective right out of the box or after five days. It sounds ridiculous, but I've returned one macbooks and had two replaced with new ones by Apple and the latest replacement has a defective display and needs to be repaired. That's a lot of macbooks in just a few months. Before that I battled with MBPs but never managed to get one that was without defect - perfect is a word I've stopped using altogether in the same sentence as Apple. I've been trying to get a good apple portable since May without success! It's so tragic what has become of Apple.

Makes me just want to sell the macbook when it gets back from repair and get by with something much older until Apple sorts out its QC issues. I feel like a fool getting new computers all the time.

Good luck with your replacement.
 

Kingsly

macrumors 68040
freeny said:
New macbook pro, 5 days old. went to pop in a disk and it jams. its perhaps only the 4th or 5th disk ive put in it. tried to eject with no success. rebooted and....

White screen..... endless white screen......

Just got off the phone with apple and now im waiting for an email from someone who is going to help me get a new one delivered.

17 years on macs and this is my first major problem.

Im shockingly calm about it....
Join the club.:eek:
 

freeny

macrumors 68020
Original poster
Sep 27, 2005
2,064
5
Location: Location:
NATO said:
That happened to me once, the trick is to get a firm card and put it in the slot and stop the disc spinning, eventually the drive will spit it out. Mine's worked like a champ since
Your a frikin' genious and someone should give you the key to the city!
Got my disc out! Bad news is this happens with every dvd i put in:mad:

Still needs to go back....