Macbook Pro Display Not Working

Discussion in 'MacBook Pro' started by aesir911, Aug 20, 2010.

  1. aesir911 macrumors member

    Joined:
    Aug 11, 2010
    #1
    Whenever my friend reboots his computer, there is usually no display (9/10 times). It does power on though, because the caps lock key lights up when pressed. The times it does work, a small bar is shown under the apple logo, then it powers off. any suggestions on how to fix this issue? (it's kinda like a black screen of death issue or something)
     
  2. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #2
    Sounds like a logic board failure. Needs to be replaced.
     
  3. aesir911 thread starter macrumors member

    Joined:
    Aug 11, 2010
    #3
    any suggestions on how to get the dumb mac store people to listen. they keep cutting corners. or is it not covered under the service plan?
     
  4. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #4
    What do you mean "cutting corners"?
     
  5. aesir911 thread starter macrumors member

    Joined:
    Aug 11, 2010
    #5
    they try to reinstall software, instead of going to the actual source of the problem.
     
  6. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #6
    Tell your friend to run the Apple Hardware Test found on the Applications Install DVD.
     
  7. aesir911 thread starter macrumors member

    Joined:
    Aug 11, 2010
    #7
    he said he has been in the store about 5 times. not sure exactly what they did, but i'm sure they tested a lot of stuff. how can he run that program if it won't even log in?
     
  8. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #8
    Hold down "C" at startup with the disk in the drive and allow it to run.
     

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