macbook pro eearly 2015 battery issue

steelem

macrumors newbie
Original poster
Sep 23, 2015
25
1
my MacBook pro battery has died - not sure why it was getting around 6-8 hours a few days ago and now it will not charge - I did the SMC reset hoping it was this but its not - can anyone advise is there is anything else I can do ? also I have a count of 349 is this right ?
 

ISKOTB

macrumors 6502a
Aug 6, 2011
647
97
🇺🇸
At 349 cycle you should be good still. If it isn't charging try cleaning the charging port or try another power adapter
 

steelem

macrumors newbie
Original poster
Sep 23, 2015
25
1
At 349 cycle you should be good still. If it isn't charging try cleaning the charging port or try another power adapter
quick question why would it be a charger issue ? the machine boots ok with the charger attached - if i take the charger off the system will go down ?
 

ISKOTB

macrumors 6502a
Aug 6, 2011
647
97
🇺🇸
You said it isn't charging but If the charge light come up then maybe a bad battery or loose connection
 

Fishrrman

macrumors Core
Feb 20, 2009
19,453
6,750
I'd recommend that you take it to a brick-n-mortar Apple Store and have it checked out by the genius bar, just to see what they say.

At the very worst, I think a replacement battery will run about $200 installed (make sure you get a firm quote on that, parts & labor, before you hand it in).
 
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