macbook pro frequently disconnects from my at&t wireless network.

Discussion in 'Mac Basics and Help' started by JHughesSUTA, Mar 4, 2010.

  1. JHughesSUTA macrumors newbie

    Mar 4, 2010
    Hi, I have a macbook pro that I bought last spring. I have no problems with it on any networks except for the one at my house. When I am connected here (on an att...using an att gateway for wireless) I frequently get disconnected. It will connect again a minute later but gets really annoying. I also have a playstation and a PC connected to the same network, they do not get dropped connections. does anybody know of some setting or something I may be able to change to fix this? Or anything else I can do?? Thanks
  2. bmcgonag macrumors 65816


    Mar 20, 2007
    If you are using a DHCP system to dynamically assign out the ip address of your machines, then set a static ip for your MBP. Go into the ATT wireless router to change the range of the ips dynamically assigned, and see if that helps.

    For instance,

    set dynamic IP range to -
    make the IP of the MBP

    Now it always will pull the .10 address without conflict from other hardware on your network.
  3. JHughesSUTA thread starter macrumors newbie

    Mar 4, 2010
    how do you do that??

    sorry, but I'm REALLY REALLY not good at this stuff.

    thanks for any help
  4. android83n macrumors newbie

    Apr 21, 2010
    hello, I'm having the same problem!!

    Can any of you idiots offer any advice?
  5. kmaute macrumors 6502


    Oct 5, 2008
    Hmmm. Now I'm inspired to help you. Perhaps you should not insult those which who you are begging for assistance?
  6. missjasmineee macrumors newbie

    Jun 4, 2010
    I have the same exact problem.

    I have a MacBook and it is constantly disconnecting me from my AT&T wireless network. It's really annoying. My sister has a Dell laptop and she never gets disconnected. I love my MacBook, but when it comes to the internet & AT&T wireless, it's really frustrating.

    Any suggestions? (Keep in mind I am not a tech nor am I knowledgeable with computer stuff. I'm great at step by step directions though.)
  7. JediMeister macrumors 68040

    Oct 9, 2008
    @missjasmineee: is this a TwoWire box, a modem+router in one? Your sister's Dell, is that as new as yours? Or is it older? What is the security (WEP, WPA2?) on the network? If the TwoWire works with older computers but not newer ones, ask AT&T if they have a firmware update for it. Depending on the security, you might want to bump it to WPA2 which Macs prefer and Windows computers running XP Service Pack 3 or later should have no trouble joining. You should also see if your Mac has issues with other wireless networks, such as the demo ones offered by Apple retail stores, or free WiFi hotspots like in bookstores, Starbucks, etc. If it only happens at home you can be reasonably sure the issue is not with your computer.
  8. jbschaffer macrumors newbie

    Jan 14, 2011
    After all the assistance no reply?? Thanks for the help, I am having the same issue..DON'T USE ATT if you have other options. Slow and spotty service. :apple:
  9. MickMickhooray macrumors newbie

    Nov 3, 2011
    MBP and ATT Fix-for me at least

    This thread was helpful for troubleshooting-grateful for folks taking the time to post so here's my fix (for MBP dropping wireless on ATTs two wire router)-which I found here as well.
    Initially I gave the MBP a static IP-no luck, then after becoming so irritated I was about to buy another router and bridge the two wire I decided to play w/the encryption.
    The default is wpa2-psk (TKIP) and WPA2-psk (AES). I changed it to AES exclusively and wow. No drops and my wireless is screaming. I wonder if it was trying to navigate both or if there is some conflict w/these two in the MBP. Perhaps there was a good deal of overhead as well as my wireless speed seems significantly better. Or perhaps it's better b/c I'm not turning the airport of and on 6 or 8 times an hour...Anyway, good luck with this vexing problem!

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