MacBook Pro frozen

Discussion in 'MacBook Pro' started by Patdt13, Aug 25, 2009.

  1. Patdt13 macrumors 6502

    Sep 26, 2008
    My macbook keeps on freezing and everytime i call apple care they say do a clean install, but that doesn't fix it. So today the guy said go to a apple store. what are the chances if they can't find the problem what are the chances ill get a new macbook?
  2. Frosties macrumors 6502a


    Jun 12, 2009
    They will not trade your computer. First they will try to fix it. At the Apple store ask for the rollback tool of the EFI 1.7 firmware to 1.6 for the new macbook pro.

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