Macbook pro - help me like my machine!

[rchip]

Hello guys,

My first mac was a macbook air 2011. I absolutely loved it, never had a problem with it and was just a pleasure.

I then upgraded to a Macbook pro early 2015 13 inch. I don't love it in the same way I did my macbook air. I'm just looking for some advice to get it organised and running nice.

I use the mac for web browsing, photo editing in lightroom, word and excel documents for work.

This machine seems to crash on occasion, just lock up. word or safari I will sometimes have to force quit. Sometimes it runs slow and jerky and the beach ball appears. I find myself restarting this machine, I wouldn't say frequently, but every now and then, but I seemed to never have to do that with my macbook air.

I have some time off work now - so I'm thinking of getting my mac sorted out to be in good health incase there's anything bogging it down.

I'm thinking, organise or my files and delete the things I don't need ... then, over to you! Are there any programmes you would run? I remember something in disk utility that i did use once on my air? I know this question gets a lot of hate, but is there anything in the app store I should run incase I have managed to infect my system somehow?

Thanks for the help guys, it's still a great machine but it just hasn't been trouble free like my air!

Cheers,

Rich

 

[xb2003]

How long have you had the computer? It definitely should not be locking up. If you ever get any error messages, keep them. If it were mine, I would probably reinstall the OS and see if the problems seem to go away. I might even go talk to Apple.

 

[MacInTO]

Microsoft Office products make mine crash or freeze often. It's been happening for 20 years or so for me!

I just avoid using Microsoft software whenever possible. When I don't use MS, it doesn't crash.

I agree with xb2003, start from scratch and also don't download anything questionable.

 

[xb2003]

Microsoft Office products make mine crash or freeze often. It's been happening for 20 years or so for me!

I just avoid using Microsoft software whenever possible. When I don't use MS, it doesn't crash.

I agree with xb2003, start from scratch and also don't download anything questionable.

I didn't catch the part about MS Word until you said that. I have had the same experience with it causing problems.

If you have been an Office user for a long time, Pages and Numbers are a little tricky to get the hang of. But they are great programs once you learn them.

 

[Spudlicious]

Hello guys,

My first mac was a macbook air 2011. I absolutely loved it, never had a problem with it and was just a pleasure.

I then upgraded to a Macbook pro early 2015 13 inch. I don't love it in the same way I did my macbook air. I'm just looking for some advice to get it organised and running nice.

I use the mac for web browsing, photo editing in lightroom, word and excel documents for work.

This machine seems to crash on occasion, just lock up. word or safari I will sometimes have to force quit. Sometimes it runs slow and jerky and the beach ball appears. I find myself restarting this machine, I wouldn't say frequently, but every now and then, but I seemed to never have to do that with my macbook air.

I have some time off work now - so I'm thinking of getting my mac sorted out to be in good health incase there's anything bogging it down.

I'm thinking, organise or my files and delete the things I don't need ... then, over to you! Are there any programmes you would run? I remember something in disk utility that i did use once on my air? I know this question gets a lot of hate, but is there anything in the app store I should run incase I have managed to infect my system somehow?

Thanks for the help guys, it's still a great machine but it just hasn't been trouble free like my air!

Cheers,

Rich

Something very wrong there. I agree with the advice you should start from scratch with a clean OS install, it's dead easy to do. If you're seeing problems with only the OS installed you might want some advice from Apple.

 

[MikeDance]

Skip Microsoft, that company is rubbish, I use iA Writter for docs and hopefully soon Affinity Publisher. But if you are having issues so soon, as stated above, restart your macbook, hold CMD + R until it shows the boot screen and re-install the OS. Otherwise go and book an appointment with the Genius. Ever since I've used a Macbook I've looked it and never looked back.

 

[Wahlstrm]

The retina screen is nice for a minute and the trackpad is made in heaven but other than that it´s quite a "meh"-product. This model also freezed randomly for the first year until Apple finally released an update a few months ago.

 

[T5BRICK]

This machine seems to crash on occasion, just lock up. word or safari I will sometimes have to force quit. Sometimes it runs slow and jerky and the beach ball appears. I find myself restarting this machine, I wouldn't say frequently, but every now and then, but I seemed to never have to do that with my macbook air.

First thought - how full is your SSD? If you've got less than than 10% free space, that could be causing some problems.

Are there any programmes you would run? I remember something in disk utility that i did use once on my air? I know this question gets a lot of hate, but is there anything in the app store I should run incase I have managed to infect my system somehow?

Open up activity monitor and see if anything is using lots of RAM or CPU time.

Viruses aren't really a concern, I've never run an antivirus on my Mac, so if there are good ones out there I wouldn't know.

 

[Nychot]

Wow, something's very weird. I recently got a new 13" MBP 8/256 base, and it's a wonderful machine, far superior to my 2015 rmb base. I have all of the 2016 MS Office on mine and absolutely no problems. I mostly use Word.

 

[jerryk]

I use the full office suite with no issues on my 2015 RMBP. I don't use safari though. Firefox or chrome. But I almost never see a crash. So I agree with the suggestion to reinstall.

 

[Samuelsan2001]

Yep that's not right as the others have said.

Reinstall OS X and if that doesn't work take it back to Apple, if it's within your 14 day return period then return it for a new one. If not it's still within warranty and they will fix or replace it.

 

[jerryk]

Yep that's not right as the others have said.

Reinstall OS X and if that doesn't work take it back to Apple, if it's within your 14 day return period then return it for a new one. If not it's still within warranty and they will fix or replace it.

Just don't forget to back it up before you take it in. Lately I have notice the Genius first solution is to return the system to factory new configuration.