Macbook pro - help me like my machine!

Discussion in 'MacBook Pro' started by rchip, Aug 3, 2016.

  1. rchip macrumors regular

    Joined:
    Jul 26, 2011
    #1
    Hello guys,

    My first mac was a macbook air 2011. I absolutely loved it, never had a problem with it and was just a pleasure.

    I then upgraded to a Macbook pro early 2015 13 inch. I don't love it in the same way I did my macbook air. I'm just looking for some advice to get it organised and running nice.

    I use the mac for web browsing, photo editing in lightroom, word and excel documents for work.

    This machine seems to crash on occasion, just lock up. word or safari I will sometimes have to force quit. Sometimes it runs slow and jerky and the beach ball appears. I find myself restarting this machine, I wouldn't say frequently, but every now and then, but I seemed to never have to do that with my macbook air.

    I have some time off work now - so I'm thinking of getting my mac sorted out to be in good health incase there's anything bogging it down.

    I'm thinking, organise or my files and delete the things I don't need ... then, over to you! Are there any programmes you would run? I remember something in disk utility that i did use once on my air? I know this question gets a lot of hate, but is there anything in the app store I should run incase I have managed to infect my system somehow?

    Thanks for the help guys, it's still a great machine but it just hasn't been trouble free like my air!

    Cheers,

    Rich
     
  2. xb2003 macrumors 6502

    xb2003

    Joined:
    Jan 18, 2016
    Location:
    MO
    #2
    How long have you had the computer? It definitely should not be locking up. If you ever get any error messages, keep them. If it were mine, I would probably reinstall the OS and see if the problems seem to go away. I might even go talk to Apple.
     
  3. MacInTO macrumors 65816

    MacInTO

    Joined:
    Apr 25, 2005
    Location:
    Canada, eh!
    #3
    Microsoft Office products make mine crash or freeze often. It's been happening for 20 years or so for me! :eek:

    I just avoid using Microsoft software whenever possible. When I don't use MS, it doesn't crash.

    I agree with xb2003, start from scratch and also don't download anything questionable.
     
  4. xb2003 macrumors 6502

    xb2003

    Joined:
    Jan 18, 2016
    Location:
    MO
    #4
    I didn't catch the part about MS Word until you said that. I have had the same experience with it causing problems.

    If you have been an Office user for a long time, Pages and Numbers are a little tricky to get the hang of. But they are great programs once you learn them.
     
  5. Spudlicious macrumors 6502

    Spudlicious

    Joined:
    Nov 21, 2015
    Location:
    Bedfordshire, England
    #5
    Something very wrong there. I agree with the advice you should start from scratch with a clean OS install, it's dead easy to do. If you're seeing problems with only the OS installed you might want some advice from Apple.
     
  6. MikeDance macrumors newbie

    MikeDance

    Joined:
    Jan 19, 2016
    #6
    Skip Microsoft, that company is rubbish, I use iA Writter for docs and hopefully soon Affinity Publisher. But if you are having issues so soon, as stated above, restart your macbook, hold CMD + R until it shows the boot screen and re-install the OS. Otherwise go and book an appointment with the Genius. Ever since I've used a Macbook I've looked it and never looked back.
     
  7. Wahlstrm macrumors 6502a

    Wahlstrm

    Joined:
    Dec 4, 2013
    #7
    The retina screen is nice for a minute and the trackpad is made in heaven but other than that it´s quite a "meh"-product. This model also freezed randomly for the first year until Apple finally released an update a few months ago.
     
  8. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #8
    First thought - how full is your SSD? If you've got less than than 10% free space, that could be causing some problems.

    Open up activity monitor and see if anything is using lots of RAM or CPU time.

    Viruses aren't really a concern, I've never run an antivirus on my Mac, so if there are good ones out there I wouldn't know.
     
  9. Nychot macrumors 6502a

    Joined:
    Aug 15, 2011
    #9
    Wow, something's very weird. I recently got a new 13" MBP 8/256 base, and it's a wonderful machine, far superior to my 2015 rmb base. I have all of the 2016 MS Office on mine and absolutely no problems. I mostly use Word.
     
  10. jerryk macrumors 68030

    Joined:
    Nov 3, 2011
    Location:
    SF Bay Area
    #10
    I use the full office suite with no issues on my 2015 RMBP. I don't use safari though. Firefox or chrome. But I almost never see a crash. So I agree with the suggestion to reinstall.
     
  11. Samuelsan2001 macrumors 604

    Joined:
    Oct 24, 2013
    #11
    Yep that's not right as the others have said.

    Reinstall OS X and if that doesn't work take it back to Apple, if it's within your 14 day return period then return it for a new one. If not it's still within warranty and they will fix or replace it.
     
  12. jerryk macrumors 68030

    Joined:
    Nov 3, 2011
    Location:
    SF Bay Area
    #12
    Just don't forget to back it up before you take it in. Lately I have notice the Genius first solution is to return the system to factory new configuration.
     

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