MacBook Pro keeps shutting down

Discussion in 'MacBook Pro' started by all link, Oct 9, 2015.

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  1. all link, Oct 9, 2015

    all link macrumors newbie

    Joined:
    Aug 3, 2015
    #1
    My MacBook Pro Retina 2015 keeps shutting down every time I turn it on. It happened a while ago and I called apple support up and they sort of fixed it by telling me to reset something. But it's happened again. It started when I was just using my Mac and then a window popped up saying 'are you sure you want to shut down' and I am 100% sure I didn't click shutdown. I them click cancel and it just shuts down anyway. It happened a few times after that and now even when I power it up it gets to about a quarter of the way through the loading bar with the apple logo above it and then just shuts off. Could someone please help me.

    Cheers
     
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  2. T5BRICK, Oct 9, 2015

    T5BRICK macrumors G3

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #2
    You still have warranty. Take it in to Apple.
     
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  3. all link, Oct 9, 2015

    all link thread starter macrumors newbie

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    Aug 3, 2015
    #3
    I will, but can't go until Monday as I'm working all weekend so was wondering if anyone knew of how to fix this.
     
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  4. T5BRICK, Oct 9, 2015

    T5BRICK macrumors G3

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #4
    It sounds like the power key may be stuck. The keyboard needs to be replaced.
     
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  5. all link, Oct 10, 2015

    all link thread starter macrumors newbie

    Joined:
    Aug 3, 2015
    #5
    Would this be covered by my apple care because I only bought my Mac about a month and a half ago?
     
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