Hello everyone, I am new to the Mac world and really like it so far after using Windows PCs forever. Well I got an Imac a few months ago. Really liked it so bought a new Macbook Pro at a retailer in October. I noticed when I bought it that sometimes the "N" key did not work, but it was really rare so I didn't think much of it. So this past week the "?" key also started to go out. Yesterday half the keys on the keyboard started to randomly stop working. I had to hook up my Imacs USB keyboard to type on it. The thing is they work SOMETIMES. But randomly keys will stop working. You can press the same key over and over and it won't work, but all the other keys do. It seems completely random but is getting more frequent. Is Apple going to be able to fix this? How will they fix a problem like this? I have scheduled them to call me about the issue tomorrow. I have only owned this Imac since October, but it has been over 30 days and I can't return it where I bought it due to the return policy. Are they going to try to charge me to fix this? Also am I going to have to fight with them on the phone to get this fixed or is it a smooth process? I have never dealt with Apple support before. I am just annoyed I spent over $1000 on this Macbook Pro and two months later the keyboard is already going out. I hardly ever type on it too.