MacBook Pro - Likely Graphics Card Issue

[Brett McD]

Please help me out. I have a MacBook Pro and I have had a graphics issue that has been intermittent but steady over the past at least six months.

The screenshots make everything clear - when scrolling down I get inverted and different colors in the screen.

The last four images are a progression as I scroll down and up. It isn't limited to any specific applications.

http://imgur.com/YznSI.png[/ITMG]
[img]http://imgur.com/Pa9Ya.png

I have plenty more screenshots if you want to see them.

I did an OS reinstall as recommended by the Apple Store Genius and it didn't work.

If there is a fix for this or if you can help me understand what is happening, I would love to hear it.

Thanks so much! I am more than happy to answer any and all questions.

 

[celticpride678]

Seems like a graphics chip failure.

 

[djasterix]

Looks like a GPU failure, do you have applecare?

 

[mgartner0622]

How exactly did you take the screenshots?

As far as I thought, with a broken GPU the computer would not notice and the screenshots would look fine. (that is of course if you took them with igrab or the screen capture command)

 

[Brett McD]

I am still technically under the one year warranty period- it expires on the 15th so I am going to take it into the Apple Store tomorrow.

I took the screenshots using the shift-control-3 shortcut. If I mouse over the area with the distorted color, then it returns to normal.

I am currently running extended diagnostics. Will that confirm the GPU failure? I am tied to the laptop all day basically so I want to minimize the amount of time without it.

 

[Brett McD]

Just finished running Diagnostics from the Applications Install DVD. No trouble found.

 

[Wafflausages]

probably a gpu issue, when i had a pc and when i ran gpu tasks the picture would stretch across my screen or these red dots would be on my screen
you should get it checked out fellow edmontonian

 

[Brett McD]

For anyone out there that's having the same issue, I brought the machine to the Apple Store and they replaced the logic board and the display. Out of warranty that would have been $1600 with labor - about $750 for display - where the whole top part of the computer was replaced, $750 for logic board and $100 labor. Picked up the computer and when I first tried using it at home ethernet wouldn't work, said I had no AirPort card, when I clicked shut down it would restart (happened consistently three different times) and when it was asleep with the lid closed the fan would start going for a few seconds intermittently. Took it back to the store and they're replacing the whole machine.

Strongly recommend testing your computer yourself before you leave the Apple Store.