Hi guys,
My MacBook Pro 2012 seized up yesterday.
I was watching a tutorial on excel and the spinning wheel appeared, the trackpad became unresponsive, and the “force quit” shortcut wouldn’t work.
Shut it down manually.
Since then attempts to restart are met with the grey “?” Folder:
I assume this means the SSD is dead.
I have tried the following:
VRAM / PRAM reset
Option + start: no startup drives shown except online recovery.
Safe mode: goes back to “?” Folder.
Boot into hardware test using command + D or simply D - doesn’t work. This was particularly frustrating as I spent time making a USB with the correct Hardware test on it for just this occasion. It worked when I made it, but I suspect something about recently upgrading to Mojave has disabled it?
Online recovery mode - can’t seem to select LAN connection. Using wifi works for awhile but eventually I get this:
Anyone know what this means?
I opened up the unit - all connections seems intact, minimal dust, ssd looks cosmetically fine.
Thankfully I only just backed up yesterday so nothing precious lost.
My plan now is get a new SSD, and go to a friends house with superior internet and try and reinstall an OS via online recovery, then use time machine to recover files.
Is there any other course of action I have overlooked?
The SSD is a Samsung 860 EVO.
1 year of use seems way too early for it to fail. Will be making a warranty claim.
Any advice / opinions appreciated.
?
My MacBook Pro 2012 seized up yesterday.
I was watching a tutorial on excel and the spinning wheel appeared, the trackpad became unresponsive, and the “force quit” shortcut wouldn’t work.
Shut it down manually.
Since then attempts to restart are met with the grey “?” Folder:
I assume this means the SSD is dead.
I have tried the following:
VRAM / PRAM reset
Option + start: no startup drives shown except online recovery.
Safe mode: goes back to “?” Folder.
Boot into hardware test using command + D or simply D - doesn’t work. This was particularly frustrating as I spent time making a USB with the correct Hardware test on it for just this occasion. It worked when I made it, but I suspect something about recently upgrading to Mojave has disabled it?
Online recovery mode - can’t seem to select LAN connection. Using wifi works for awhile but eventually I get this:
Anyone know what this means?
I opened up the unit - all connections seems intact, minimal dust, ssd looks cosmetically fine.
Thankfully I only just backed up yesterday so nothing precious lost.
My plan now is get a new SSD, and go to a friends house with superior internet and try and reinstall an OS via online recovery, then use time machine to recover files.
Is there any other course of action I have overlooked?
The SSD is a Samsung 860 EVO.
1 year of use seems way too early for it to fail. Will be making a warranty claim.
Any advice / opinions appreciated.
?