Well assuming that the refresh is coming soon, and I have my eyes set on MBP. The thing is, I'm a PC user and this is my 1st switch to Mac. Although I knew PC has better bang for the buck, I was reeled it by Apple's tempting design and their OS. I have a few questions that I need answered: 1) What programs are a must for a University student like me? I will need to be able to use a word document on Apple, and I assume that they don't come with some kind of word document program with the base? I heard mixed reviews about iWork and Microsoft Word for Mac but both can open/save word documents correct? 2) For what occasion do people get iLife / Mac OS Snow Leopard or are they not really required? 3) I am searching for a hard shell cover for the 13 inch MBP and I've been looking at the speck case and the Macbook pro case (http://www.macbook-case.com/pl.asp?ci=148822&cn=MacBook-Pro-Cases-2D13-22) I heard rumors about the speck case scratching up/not fitting 100% with the regular macbook and I was wondering if you speck users experienced the same thing with MBP? Which one do you guys recommend?