This just started today.. I can't seem to fully shut down my 2015 MacBook Pro without holding the power button. The screen goes black, everything appears to shut down, but the computer doesn't actually shut down and eventually the fans start to kick in. I'm getting Kernel Panic reports upon restart. Here's the most recent one:
Tue Jun 7 18:41:56 2016
*** Panic Report ***
panic(cpu 2 caller 0xffffff801e5ce5fa): Kernel trap at 0xffffff7fa06ca607, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001047b76f0, CR3: 0x000000002284b000, CR4: 0x00000000001627e0
RAX: 0xffffff7fa06ccca0, RBX: 0xffffff803f452c80, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff920bc63e80, RBP: 0xffffff920bc63e90, RSI: 0x6e69736974726576, RDI: 0x6441207465532045
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000000000000c, R11: 0x0000000000000000
R12: 0x0000000100000323, R13: 0xffffff801ea904d0, R14: 0xffffff803f452b60, R15: 0x000000010000031f
RFL: 0x0000000000010202, RIP: 0xffffff7fa06ca607, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001047b76f0, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0
Backtrace (CPU 2), Frame : Return Address
0xffffff81fea3ddf0 : 0xffffff801e4dab12
0xffffff81fea3de70 : 0xffffff801e5ce5fa
0xffffff81fea3e050 : 0xffffff801e5ec463
0xffffff81fea3e070 : 0xffffff7fa06ca607
0xffffff920bc63e90 : 0xffffff801ea90598
0xffffff920bc63ed0 : 0xffffff801eab353e
0xffffff920bc63f10 : 0xffffff801ea8f6f4
0xffffff920bc63f90 : 0xffffff801ea8f977
0xffffff920bc63fb0 : 0xffffff801e5c9017
Kernel Extensions in backtrace:
com.apple.driver.AppleHIDKeyboard(181.0)[E4D6A0C3-5C8D-3652-B673-3FAFAA027E2E]@0xffffff7fa06c9000->0xffffff7fa06d1fff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[0E7A2C4B-5868-340C-89FC-276AE49413A5]@0xffffff7f9f06e000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
15F34
Kernel version:
Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64
Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
Kernel slide: 0x000000001e200000
Kernel text base: 0xffffff801e400000
__HIB text base: 0xffffff801e300000
System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)
System uptime in nanoseconds: 486657092691
last loaded kext at 4106430198: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7fa05be000, size 32768)
last unloaded kext at 469012710699: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7fa0ea7000, size 8192)
loaded kexts:
com.focusrite.driver.FocusritePCIe 4.4.0 175
com.zerodebug.AudioMuxDriver 2
com.steelseries.BoardListener 8.60
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.22.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.12.7
com.apple.driver.AppleHDA 274.9
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.kext.AMDFramebuffer 1.4.2
com.apple.iokit.IOBluetoothSerialManager 4.4.5f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.1.4
com.apple.AMDRadeonX4000 1.4.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.driver.AppleHV 1
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleSMCLMU 208
com.apple.kext.AMD7000Controller 1.4.2
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMuxControl 3.12.8
com.apple.driver.AppleIntelFramebufferAzul 10.1.4
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleCameraInterface 5.46.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AppleUSBTopCaseDriver 86
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.9
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.2.1
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.driver.AppleHDAController 274.9
com.apple.iokit.IOHDAFamily 274.9
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.kext.AMDSupport 1.4.2
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.12.8
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.AppleGraphicsDeviceControl 3.12.8
com.apple.iokit.IOAcceleratorFamily2 205.10
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.12
com.apple.driver.AppleHIDTransport 5
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.CoreStorage 517.50.1
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.IOBluetoothHIDDriver 4.4.5f3
com.apple.iokit.IOBluetoothFamily 4.4.5f3
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,5, BootROM MBP114.0172.B09, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.30f2
Graphics: AMD Radeon R9 M370X, AMD Radeon R9 M370X, PCIe, 2048 MB
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.5f3 17904, 3 services, 18 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512G, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
Update: Called support, did a bunch of troubleshooting and found no solution. By the end of the call the rep seemed to suspect it was a hardware/ssd issue, so I made an appointment to take it into the Apple Store. I asked if I should try restoring from a backup, because I did install & delete some software last night (that I thought I needed for a controller) and this issue only started within the past 24 hours. She didn't think a restore would help but I did it anyway and that seems to have solved the problem. If anyone sees anything hardware related in the report above that I should be concerned about, please let me know. Thanks!
Tue Jun 7 18:41:56 2016
*** Panic Report ***
panic(cpu 2 caller 0xffffff801e5ce5fa): Kernel trap at 0xffffff7fa06ca607, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00000001047b76f0, CR3: 0x000000002284b000, CR4: 0x00000000001627e0
RAX: 0xffffff7fa06ccca0, RBX: 0xffffff803f452c80, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff920bc63e80, RBP: 0xffffff920bc63e90, RSI: 0x6e69736974726576, RDI: 0x6441207465532045
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x000000000000000c, R11: 0x0000000000000000
R12: 0x0000000100000323, R13: 0xffffff801ea904d0, R14: 0xffffff803f452b60, R15: 0x000000010000031f
RFL: 0x0000000000010202, RIP: 0xffffff7fa06ca607, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00000001047b76f0, Error code: 0x0000000000000000, Fault CPU: 0x2, PL: 0
Backtrace (CPU 2), Frame : Return Address
0xffffff81fea3ddf0 : 0xffffff801e4dab12
0xffffff81fea3de70 : 0xffffff801e5ce5fa
0xffffff81fea3e050 : 0xffffff801e5ec463
0xffffff81fea3e070 : 0xffffff7fa06ca607
0xffffff920bc63e90 : 0xffffff801ea90598
0xffffff920bc63ed0 : 0xffffff801eab353e
0xffffff920bc63f10 : 0xffffff801ea8f6f4
0xffffff920bc63f90 : 0xffffff801ea8f977
0xffffff920bc63fb0 : 0xffffff801e5c9017
Kernel Extensions in backtrace:
com.apple.driver.AppleHIDKeyboard(181.0)[E4D6A0C3-5C8D-3652-B673-3FAFAA027E2E]@0xffffff7fa06c9000->0xffffff7fa06d1fff
dependency: com.apple.iokit.IOHIDFamily(2.0.0)[0E7A2C4B-5868-340C-89FC-276AE49413A5]@0xffffff7f9f06e000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
15F34
Kernel version:
Darwin Kernel Version 15.5.0: Tue Apr 19 18:36:36 PDT 2016; root:xnu-3248.50.21~8/RELEASE_X86_64
Kernel UUID: 7E7B0822-D2DE-3B39-A7A5-77B40A668BC6
Kernel slide: 0x000000001e200000
Kernel text base: 0xffffff801e400000
__HIB text base: 0xffffff801e300000
System model name: MacBookPro11,5 (Mac-06F11F11946D27C5)
System uptime in nanoseconds: 486657092691
last loaded kext at 4106430198: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7fa05be000, size 32768)
last unloaded kext at 469012710699: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7fa0ea7000, size 8192)
loaded kexts:
com.focusrite.driver.FocusritePCIe 4.4.0 175
com.zerodebug.AudioMuxDriver 2
com.steelseries.BoardListener 8.60
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.22.0
com.apple.driver.ApplePlatformEnabler 2.6.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleGraphicsDevicePolicy 3.12.7
com.apple.driver.AppleHDA 274.9
com.apple.driver.pmtelemetry 1
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.kext.AMDFramebuffer 1.4.2
com.apple.iokit.IOBluetoothSerialManager 4.4.5f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD5000Graphics 10.1.4
com.apple.AMDRadeonX4000 1.4.2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.driver.AppleHV 1
com.apple.driver.AppleMCCSControl 1.2.13
com.apple.driver.AppleSMCLMU 208
com.apple.kext.AMD7000Controller 1.4.2
com.apple.driver.AppleLPC 3.1
com.apple.driver.AppleMuxControl 3.12.8
com.apple.driver.AppleIntelFramebufferAzul 10.1.4
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleCameraInterface 5.46.0
com.apple.driver.AppleThunderboltIP 3.0.8
com.apple.driver.AppleUSBCardReader 3.7.1
com.apple.driver.AppleTopCaseHIDEventDriver 86
com.apple.driver.AppleUSBTopCaseDriver 86
com.apple.iokit.IOAHCIBlockStorage 2.8.5
com.apple.driver.AirPort.Brcm4360 1040.1.1a6
com.apple.driver.AppleAHCIPort 3.1.8
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 38
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 4.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 4.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 163
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 274.9
com.apple.kext.OSvKernDSPLib 525
com.apple.iokit.IOSerialFamily 11
com.apple.iokit.IOSurface 108.2.1
com.apple.driver.CoreCaptureResponder 1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.5f3
com.apple.driver.AppleHDAController 274.9
com.apple.iokit.IOHDAFamily 274.9
com.apple.iokit.IOAudioFamily 204.4
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusController 1.0.14d1
com.apple.kext.AMDSupport 1.4.2
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.12.8
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 6.0.0d7
com.apple.AppleGraphicsDeviceControl 3.12.8
com.apple.iokit.IOAcceleratorFamily2 205.10
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7
com.apple.iokit.IOUSBMassStorageDriver 1.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7
com.apple.driver.AppleHIDKeyboard 181
com.apple.driver.AppleMultitouchDriver 304.12
com.apple.driver.AppleHIDTransport 5
com.apple.driver.usb.IOUSBHostHIDDevice 1.0.1
com.apple.driver.usb.cdc 5.0.0
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1
com.apple.driver.CoreStorage 517.50.1
com.apple.iokit.IO80211Family 1110.26
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 2.8.1
com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1
com.apple.driver.usb.AppleUSBXHCI 1.0.1
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleThunderboltDPInAdapter 4.1.3
com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 4.0.4
com.apple.iokit.IOThunderboltFamily 6.0.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 417.4
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.IOBluetoothHIDDriver 4.4.5f3
com.apple.iokit.IOBluetoothFamily 4.4.5f3
com.apple.iokit.IOUSBHIDDriver 900.4.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.iokit.IOUSBHostFamily 1.0.1
com.apple.driver.AppleUSBHostMergeProperties 1.0.1
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 4.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro11,5, BootROM MBP114.0172.B09, 4 processors, Intel Core i7, 2.5 GHz, 16 GB, SMC 2.30f2
Graphics: AMD Radeon R9 M370X, AMD Radeon R9 M370X, PCIe, 2048 MB
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343147533642465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x152), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)
Bluetooth: Version 4.4.5f3 17904, 3 services, 18 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512G, 500.28 GB
USB Device: USB 3.0 Bus
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Bluetooth USB Host Controller
USB Device: USB Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
Update: Called support, did a bunch of troubleshooting and found no solution. By the end of the call the rep seemed to suspect it was a hardware/ssd issue, so I made an appointment to take it into the Apple Store. I asked if I should try restoring from a backup, because I did install & delete some software last night (that I thought I needed for a controller) and this issue only started within the past 24 hours. She didn't think a restore would help but I did it anyway and that seems to have solved the problem. If anyone sees anything hardware related in the report above that I should be concerned about, please let me know. Thanks!
Last edited: