Macbook Pro Online Warranty Validation Issue

Discussion in 'MacBook Pro' started by james*b, Mar 10, 2015.

  1. james*b macrumors regular

    Jan 2, 2011
    Just bought a used Macbook Pro and when I entered the serial number on the Apple website I received the message: "Please validate your product's purchase date". So apparently the original owner never registered it.
    This is a second hand purchase so any ideas about what I should do?
    Thanks in advance,
  2. KUguardgrl13 macrumors 68020


    May 16, 2013
    Kansas, USA
    Ask the seller to give you the purchase date. If they bought it from Apple I'm betting they have an email receipt buried in their email. That said, AppleCare follows the device so if you ever need service you just need the serial number for them to verify that it's covered.
  3. cjmillsnun macrumors 68020

    Aug 28, 2009
    If they had bought it from Apple, then the device would've had its purchase date verified automatically.
  4. stempsons macrumors regular

    Feb 15, 2014
    did you try to enter "your" purchase date? i just had that message for a nMP open box from best buy, and entered the date on the receipt. everything worked fine.

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3 March 10, 2015