Macbook pro padlock screen

Discussion in 'MacBook Pro' started by jwat61161, Oct 22, 2015.

  1. jwat61161 macrumors newbie

    Joined:
    Oct 22, 2015
    #1
    MacBook pro has pad lock screen. what is this and how do I bypass.
     
  2. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    Depends on how old the Macbook Pro is.

    The padlock window means that your MBPro has a firmware password set.
    If yours is older than about 2011 (depending on model), then there's a reset that you can do after temporarily changing the memory configuration.

    If newer than that, and you forget the password, (or you don't know what it is), then you can't clear the password on your own.
    Only Apple can unlock those newer computers protected by a firmware password. You will need proof of purchase before they will help you.
    More info HERE
     
  3. jwat61161 thread starter macrumors newbie

    Joined:
    Oct 22, 2015
    #3
     
  4. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
  5. jwat61161 thread starter macrumors newbie

    Joined:
    Oct 22, 2015
    #5
    Belongs to a customer. I run a small pc repair shop mostly windows iv just started getting into mac,s
     
  6. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #6
    You'll need to contact the customer to have him remove the password or provide you with the password. There's no way to bypass it.
     

Share This Page