macbook pro recall - graphics card issue

Discussion in 'Mac Basics and Help' started by yolatechno, Apr 14, 2015.

  1. yolatechno macrumors newbie

    Jun 13, 2011
    Sorry if this issue has been covered, but i only heard this news yesterday and need a bit of advice...

    I bought my macbook pro in Nov 2011. In Nov 2014 it suddenly died. I brought it to a repair shop and they said it was the graphics card. They replaced it, but only gave me a 3 month warantee. It just broke again.

    I was planning to buy a secondhand machine and sell this one for parts, but when I called a secondhand dealer he told me about the recall. He said that in order to get the machine repaired I would need to make sure it looked like it hadnt been tampered with and i should bring it into him to be serviced for £75... (approx $120).

    I have two questions -

    Firstly, it says on the apple site that they only repair machines that have been bought within 3 years... which puts mine out of date. Do apple enforce this?

    Secondly, would apple be able to tell that i already got the graphics card replaced? If so, should i go for this reservice?

    Thanks for your time!
  2. Taz Mangus macrumors 68040

    Taz Mangus

    Mar 10, 2011
    I would take it back into the store and have them look at it again. Apple is pretty good at supporting problems and they probably will do something to satisfy the situation. Go back to the store and find out what they will do for you. That is what I would do.
  3. chrfr macrumors 603

    Jul 11, 2009
  4. yolatechno thread starter macrumors newbie

    Jun 13, 2011
    Thanks for your replies.

    I didnt see anyone with the same issue as me - having had the graphics card replaced by a non-Apple provider, and now im having someone tell me that i need to get the machine serviced or Apple wont fix the issue...

    Anyone got a hunch on what i should do?
  5. Taz Mangus macrumors 68040

    Taz Mangus

    Mar 10, 2011
    If the place where you got your computer fixed is an authorized Apple service provider, you should be able to take your computer to a Apple Store and have them look at it. My experience with Apple has always been great. The part should not have failed within 6 months, just let Apple service know how inconvient the situation has been for you.
  6. bookwormsy macrumors 6502

    Jul 7, 2010
    Take it to Apple and see what they say. I had a Macbook that was obviously opened (used) that they repaired.

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