Macbook Pro Repair Advice,

Discussion in 'MacBook Pro' started by ryanbridgwood, Jul 25, 2010.

  1. ryanbridgwood macrumors member

    Nov 23, 2009
    I took my MBP in for repair to the Birmingham Apple store on Tuesday morning. I was told that it would be a few days and if I had not heard from them by Friday or Saturday then to give them a call.

    After ringing on Friday, to no answer for a while, the phone was finally answered to when I was told they would call me within 10 minutes.

    Five hours passed and not a phone call. After ringing again I was told my MBP was being worked upon as we spoke.

    It is now Sunday and not a phonecall from the store.

    Is it worth ringing them again and asking what is going on? Do they work weekends (the repair team). I have checked my online repair status which said repair started on 20/07/10 and it does not take 6 days to replace a top case.
  2. miles01110 macrumors Core


    Jul 24, 2006
    The Ivory Tower (I'm not coming down)
  3. ryanbridgwood thread starter macrumors member

    Nov 23, 2009
    Sorry, what?
  4. DustyLBottoms macrumors regular

    Sep 8, 2009
    If you call and complain, they're more likely to fix your MacBook ASAP to shut you up.

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