Macbook Pro Repair Advice,

Discussion in 'MacBook Pro' started by ryanbridgwood, Jul 25, 2010.

  1. ryanbridgwood macrumors member

    Joined:
    Nov 23, 2009
    #1
    I took my MBP in for repair to the Birmingham Apple store on Tuesday morning. I was told that it would be a few days and if I had not heard from them by Friday or Saturday then to give them a call.

    After ringing on Friday, to no answer for a while, the phone was finally answered to when I was told they would call me within 10 minutes.

    Five hours passed and not a phone call. After ringing again I was told my MBP was being worked upon as we spoke.

    It is now Sunday and not a phonecall from the store.

    Is it worth ringing them again and asking what is going on? Do they work weekends (the repair team). I have checked my online repair status which said repair started on 20/07/10 and it does not take 6 days to replace a top case.
     
  2. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
  3. ryanbridgwood thread starter macrumors member

    Joined:
    Nov 23, 2009
    #3
    Sorry, what?
     
  4. DustyLBottoms macrumors regular

    Joined:
    Sep 8, 2009
    #4
    If you call and complain, they're more likely to fix your MacBook ASAP to shut you up.
     

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