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MacBook Pro Repair Refund?

M

music7385

macrumors newbie
Original poster
Nov 23, 2010
9
9
Pennsylvania, US
I saw this post yesterday about the man who had the problem with his Nvidia card:
https://www.macrumors.com/2012/04/1...-in-small-claims-case-on-nvidia-gpu-failures/

Back in December, my March 2008 MacBook pro had the same problem, but I was not told that this was a known issue and I had to pay full price for the repair because AppleCare had run out.

Then I researched and found this article:
http://support.apple.com/kb/TS2377

My Mac is clearly part of this problem, and the article states that Apple will replace the graphics processor free of charge, even if it is out of warranty.

Are there any hopes of me being able to get my money back, or is it a lost cause to even try?
 
Are there any hopes of me being able to get my money back, or is it a lost cause to even try?
Click to expand...

I don't think it would cost any more than a phone call to Apple Support, an e-mail to whatever people think Tim Cook's e-mail address is, or showing your receipt to an Apple Store manager. If you get turned down you haven't really lost out on anything since you already paid.
 
music7385 said:
I saw this post yesterday about the man who had the problem with his Nvidia card:
https://www.macrumors.com/2012/04/1...-in-small-claims-case-on-nvidia-gpu-failures/

Back in December, my March 2008 MacBook pro had the same problem, but I was not told that this was a known issue and I had to pay full price for the repair because AppleCare had run out.

Then I researched and found this article:
http://support.apple.com/kb/TS2377

My Mac is clearly part of this problem, and the article states that Apple will replace the graphics processor free of charge, even if it is out of warranty.

Are there any hopes of me being able to get my money back, or is it a lost cause to even try?
Click to expand...

they identifyed your problem as a defective Nvidia card? or your saying its the same based on your own findings?

if its the ladder you might have to take them to court also
 
music7385 said:
My Mac is clearly part of this problem, and the article states that Apple will replace the graphics processor free of charge, even if it is out of warranty.

Are there any hopes of me being able to get my money back, or is it a lost cause to even try?
Click to expand...
The NVIDIA recall provides free repairs of that issue, whether AppleCare is in force or not. You have up to 4 years from the date of purchase of the affected Mac to have the repair work done. If you were within that 4 year time frame, you should certainly seek a refund.
 
Enjoy your refund ;) , that was a great article, it's great when the little consumer conquers the big companies
 
AppChat said:
i think its time for a new macbook
Click to expand...
First, it's a MacBook Pro, not a MacBook. Second, it's already been fixed, so there's no need to replace it. The OP is only asking about a refund, since the repair should have been free.
 
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