Hi,
my 2.5 year old MacBook pro is being repaired because of a failed Nvidia graphics chip. Repair is free which is nice.
When bringing it in they gave me an estimated repair time of 3-5 days, repair would be in-store. Today is day 6 so I thought I give the Apple Store a call to ask for an estimated time when I get my MacBook back.
Now: They told me on the phone they are not allowed give me an estimated time to repair *because its a secret if they have the parts on stock*?
Anybody else have similar experience? The repair status page only shows "repair in progress" and I really would like to know when I get my MacBook back...
Wolfgang
my 2.5 year old MacBook pro is being repaired because of a failed Nvidia graphics chip. Repair is free which is nice.
When bringing it in they gave me an estimated repair time of 3-5 days, repair would be in-store. Today is day 6 so I thought I give the Apple Store a call to ask for an estimated time when I get my MacBook back.
Now: They told me on the phone they are not allowed give me an estimated time to repair *because its a secret if they have the parts on stock*?
Anybody else have similar experience? The repair status page only shows "repair in progress" and I really would like to know when I get my MacBook back...
Wolfgang