Macbook Pro replacement

Discussion in 'MacBook Pro' started by Maila87, Feb 20, 2010.

  1. Maila87 macrumors newbie

    Joined:
    Jan 2, 2010
    #1
    Hi, I'm solving replace of my MBP I have 3 DVD drive and 3 HDD failures.

    My problem is my dealer and his inability (I have broken MBP for 3 months, because I'm waiting for replacement!)

    The problem is now on the Apple side, but I have model with Czech keyboard and Apple will send me English model, but I don't want to use stickies for Czech characters, because I could buy Macbook in US, where the cost is more then 1/3 lower!

    So has anybody experience about this?

    This is my third MAC, but this is really annoying
     
  2. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #2
    I think if the fault is Apple's then you need to call them and they'll make it right.
     
  3. Maila87 thread starter macrumors newbie

    Joined:
    Jan 2, 2010
    #3
    Yeah, I'm waiting for reply, but I'm nerveous, this Macbook is cursed I guess, I spent over 3300 Dolars for this macbook (Warranty extension and European prices are a lot bigger due to VAT and Apple policy 1Dollar=1Euro)

     
  4. t0mat0 macrumors 603

    t0mat0

    Joined:
    Aug 29, 2006
    Location:
    Home
    #4
    Call Apple, ask to go to Customer Service, and explain the situation calmly and politely. See what happens. Apple has a pretty decent customer service if you know how to work it (be polite, have facts on hand, state your case, know your customer rights etc).
     
  5. Maila87 thread starter macrumors newbie

    Joined:
    Jan 2, 2010

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