Macbook Pro "Restarted because of a problem"

Discussion in 'MacBook Pro' started by Shreckart, Sep 5, 2013.

  1. Shreckart, Sep 5, 2013
    Last edited: Sep 5, 2013

    Shreckart macrumors newbie

    Joined:
    Sep 5, 2013
    #1
    Macbook has been crashing at least once a day for about the last 5 months, sometimes it crashes 3 to 4 times. Sometimes I'll just be listening to iTunes and it'll crash, sometimes I'm on Safari/Google Chrome and it'll crash, or sometimes I'll be taking notes in class on Word and it restarts.

    I copied the panic thing under the system diagnostics after it just crashed and immediately signed up here, hoping I'd be able to fix some of it. Appreciate any help I can get.

    Interval Since Last Panic Report: 8257 sec
    Panics Since Last Report: 1
    Anonymous UUID: 07F6368F-2AFC-0791-4351-C31F11DB2A26

    Thu Sep 5 15:43:00 2013
    panic(cpu 2 caller 0xffffff7f9fdedf1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809a185000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleMuxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff8093b13710 : 0xffffff801dc1d626
    0xffffff8093b13780 : 0xffffff7f9fdedf1a
    0xffffff8093b13850 : 0xffffff7f9e3acf1e
    0xffffff8093b13910 : 0xffffff7f9e48112d
    0xffffff8093b13950 : 0xffffff7f9e48118e
    0xffffff8093b139c0 : 0xffffff7f9e747ed0
    0xffffff8093b13af0 : 0xffffff7f9e4a9a75
    0xffffff8093b13b10 : 0xffffff7f9e3b3d50
    0xffffff8093b13bc0 : 0xffffff7f9e3b17d0
    0xffffff8093b13dc0 : 0xffffff7f9e3b2845
    0xffffff8093b13ea0 : 0xffffff7f9e34e0a4
    0xffffff8093b13ef0 : 0xffffff7f9fdb10df
    0xffffff8093b13f40 : 0xffffff7f9fdb01e7
    0xffffff8093b13f60 : 0xffffff801dc3e25e
    0xffffff8093b13fb0 : 0xffffff801dcb3137
    Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0xffffff7f9fde0000->0xffffff7f9fdf2fff
    dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA08]@0xffffff7f9fddb000
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9e2b5000
    dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DCA6]@0xffffff7f9fdc7000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xffffff7f9e235000
    dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xffffff7f9e337000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0xffffff7f9e2f4000
    com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f9e34b000->0xffffff7f9e5f0fff
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9e2b5000
    dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xffffff7f9e337000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0xffffff7f9e2f4000
    com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7f9e5fc000->0xffffff7f9e8d0fff
    dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f9e34b000
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9e2b5000
    com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff7f9fdaf000->0xffffff7f9fdbefff
    dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9e2b5000
    dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B39C293C]@0xffffff7f9ed56000
    dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xffffff7f9e337000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0xffffff7f9e2f4000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    12E55

    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide: 0x000000001da00000
    Kernel text base: 0xffffff801dc00000
    System model name: MacBookPro6,2 (Mac-F22586C8)

    System uptime in nanoseconds: 11115062054158
    last loaded kext at 66128838615: com.sophos.kext.sav 8.0.14 (addr 0xffffff7f9feef000, size 24576)
    last unloaded kext at 199400980386: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9eb89000, size 65536)
    loaded kexts:
    com.sophos.kext.sav 8.0.14
    net.telestream.driver.TelestreamAudio 1.0.5
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AudioAUUC 1.60
    com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
    com.apple.driver.AGPM 100.12.87
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AppleHDA 2.3.7fc4
    com.apple.GeForce 8.1.2
    com.apple.driver.AppleIntelHDGraphics 8.1.2
    com.apple.driver.AppleUpstreamUserClient 3.5.10
    com.apple.driver.AppleMCCSControl 1.1.11
    com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.ApplePolicyControl 3.4.5
    com.apple.driver.AppleMikeyDriver 2.3.7fc4
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
    com.apple.driver.AppleSMCLMU 2.0.3d0
    com.apple.driver.AppleMuxControl 3.4.5
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleLPC 1.6.0
    com.apple.driver.SMCMotionSensor 3.0.3d1
    com.apple.driver.AppleUSBTCButtons 237.1
    com.apple.driver.AppleUSBTCKeyboard 237.1
    com.apple.driver.AppleIRController 320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 34
    com.apple.driver.AppleUSBCardReader 3.1.7
    com.apple.iokit.SCSITaskUserClient 3.5.5
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.3.1
    com.apple.driver.AppleFWOHCI 4.9.6
    com.apple.driver.AppleAHCIPort 2.5.2
    com.apple.driver.AppleUSBHub 5.5.5
    com.apple.driver.AirPort.Brcm4331 615.20.17
    com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
    com.apple.driver.AppleUSBEHCI 5.5.0
    com.apple.driver.AppleEFINVRAM 1.7
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleACPIButtons 1.7
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 1.9
    com.apple.driver.AppleACPIEC 1.7
    com.apple.driver.AppleAPIC 1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
    com.apple.nke.applicationfirewall 4.0.39
    com.apple.security.quarantine 2.1
    com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
    com.apple.iokit.IOSerialFamily 10.0.6
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.3.7fc4
    com.apple.nvidia.nv50hal 8.1.2
    com.apple.NVDAResman 8.1.2
    com.apple.iokit.IOAudioFamily 1.8.9fc11
    com.apple.kext.OSvKernDSPLib 1.6
    com.apple.iokit.IOSurface 86.0.4
    com.apple.iokit.IOBluetoothFamily 4.1.4f2
    com.apple.driver.AppleSMBusController 1.0.11d0
    com.apple.driver.AppleSMBusPCI 1.0.11d0
    com.apple.iokit.IOFireWireIP 2.2.5
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
    com.apple.driver.AppleHDAController 2.3.7fc4
    com.apple.iokit.IOHDAFamily 2.3.7fc4
    com.apple.driver.AppleGraphicsControl 3.4.5
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.3.7
    com.apple.iokit.IOGraphicsFamily 2.3.7
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.3.0d51
    com.apple.driver.AppleSMC 3.1.4d2
    com.apple.driver.AppleUSBMultitouch 237.3
    com.apple.iokit.IOUSBHIDDriver 5.2.5
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
    com.apple.iokit.IOUSBMassStorageClass 3.5.1
    com.apple.driver.AppleUSBMergeNub 5.5.5
    com.apple.driver.AppleUSBComposite 5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.3.1
    com.apple.iokit.IO80211Family 530.4
    com.apple.iokit.IOUSBUserClient 5.5.5
    com.apple.iokit.IOEthernetAVBController 1.0.2b1
    com.apple.iokit.IONetworkingFamily 3.0
    com.apple.iokit.IOUSBFamily 5.6.0
    com.apple.driver.AppleEFIRuntime 1.7
    com.apple.iokit.IOHIDFamily 1.8.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 220.3
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 345
    com.apple.iokit.IOStorageFamily 1.8
    com.apple.driver.AppleKeyStore 28.21
    com.apple.driver.AppleACPIPlatform 1.7
    com.apple.iokit.IOPCIFamily 2.7.3
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533654465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
    Serial ATA Device: ST9500325ASG, 500.11 GB
    Serial ATA Device: MATSHITADVD-R UJ-898
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 3
    USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
    USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3
     
  2. PRSGuitarist macrumors member

    Joined:
    Jul 26, 2013
    Location:
    Wichita, KS
    #2
    Nice panic.

    From the information given it looks like the graphics driver may have received something it wasn't expecting from the firmware level.

    This thread talks about similar sounding problems, and the resolution given here seems to be getting the motherboard replaced:
    https://discussions.apple.com/thread/3114550?start=690&tstart=0

    Hope this helps. Good luck.
     
  3. rabidz7 macrumors 65816

    rabidz7

    Joined:
    Jun 24, 2012
    Location:
    Ohio
    #3
    Make sure that you uninstall itunes. You definitely don't want that bloatware installed.


    Make sure you have the most up to date software and fimware.


    If their is an EFI update, use it.
    Reinstall OS X.
     
  4. Wuiffi macrumors 6502a

    Wuiffi

    Joined:
    Oct 6, 2011
    #4
    Guess you are using a 2010 15'' Macbook Pro? If yes if probably has a defect chipset. If it is not older than 3 years Apple will swap the logic board
     
  5. ljusmc macrumors member

    Joined:
    Jun 23, 2012
    Location:
    California
    #5
    I had the same problem and it was bad RAM. If you upgraded your RAM you should look into that.
     

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