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Macbook Pro retina Burn-in problem.

P

Pontus669

macrumors newbie
Original poster
Jun 14, 2013
15
0
Sweden
Hey,
I just bought a used rMBP 2,6/16/250. After a few days of lurking in macforums i stumbled upon a thread about the retina display and the two brands(LG, and Samsung) and unfortunately i had the LG. And unfortunately i'm having the burn in problem too.


IMG_0012.JPG

10 min later on a regular grey screen.
IMG_0013.JPG

Is this enough to return it to apple? (I'm still under the 1 year warranty)
And if they decide to replace the product, will they replace the whole Macbook or only the screen?

Thanks in advance.
 
man mac buyers are a bunch of whiners.
no
in daily use u wont notice a thing of this
 
return it for another machine if you are still in 14 day return period or ask apple to replace a panel for you as i am sure they will do it for you ;)
 
As i said it's a used rMBP, but it's still under the 1 year warranty.
It's not that i'm picky, it's a principle. A premium computer like this should not have that kind of flaw.

I called the Apple support and they told me to turn it in to a Apple store and when they have confirmed that it is the problem i said they would replace it.

I will be back with more info when i get the product back.
I will bring it in on monday and they should be done on wednesday.
 
Pontus669 said:
Hey,
I just bought a used rMBP 2,6/16/250. After a few days of lurking in macforums i stumbled upon a thread about the retina display and the two brands(LG, and Samsung) and unfortunately i had the LG. And unfortunately i'm having the burn in problem too.

Is this enough to return it to apple? (I'm still under the 1 year warranty)
And if they decide to replace the product, will they replace the whole Macbook or only the screen?

Thanks in advance.
Click to expand...
Good luck playing the lottery. You might get a Samsung display on your replacement, but you might also get a different SSD. SandForce-based SSDs aren't well-suited for media files, for instance.
 
jcpb said:
Good luck playing the lottery. You might get a Samsung display on your replacement, but you might also get a different SSD. SandForce-based SSDs aren't well-suited for media files, for instance.
Click to expand...

Wow, first I've heard of there being a problem with the SSD's. What sort of issues do you run into with media files on the SandForce SSD's?

OP, is that the 15" or 13"? It's a mid 2012, correct?
 
tgi said:
Wow, first I've heard of there being a problem with the SSD's. What sort of issues do you run into with media files on the SandForce SSD's?

OP, is that the 15" or 13"? It's a mid 2012, correct?
Click to expand...

It's a 15" 2012. Well, if the problem is not solved with the replacement they will get it back again, like they got with my iPhone 5. I'm on my 3rd.
 
Definitely bring it into Apple for repair. Forget a checker board test pattern, it got so bad on mine you could go to www.google.com and then switch to another app and still see the google logo and search box.

My local apple store swapped it out with no questions asked and I went from a LGv1 to Samsung. Now everything is fine.
 
Pontus669 said:
Hey,
I just bought a used rMBP 2,6/16/250. After a few days of lurking in macforums i stumbled upon a thread about the retina display and the two brands(LG, and Samsung) and unfortunately i had the LG. And unfortunately i'm having the burn in problem too.


View attachment 421716

10 min later on a regular grey screen.
View attachment 421717

Is this enough to return it to apple? (I'm still under the 1 year warranty)
And if they decide to replace the product, will they replace the whole Macbook or only the screen?

Thanks in advance.
Click to expand...

Apple has its own standard testing method for IR on the rMBP panels. No one has really posted the exact test on the Internets but IIRC 10 min. retention is sufficient for a replacement. Worth a shot bringing it in in any event.
 
i have the samsung display on mine. Manufacture around the middle of june '13 did the retention test out of the blue and noticed slight IR since its pretty faint and not affecting me i guess i would leave it as so until it gets prominent in my day to day not searching for burn in usage. Burn in was more visible around the heatsink vent areas.

However yours does look abnormal go have apple take a look at it.
 
tgi said:
Wow, first I've heard of there being a problem with the SSD's. What sort of issues do you run into with media files on the SandForce SSD's?

OP, is that the 15" or 13"? It's a mid 2012, correct?
Click to expand...
SandForce-based SSDs compress and dedupe everything they write. It's fine for files that are easilly compressible, but not so good when it comes to stuff that's already compressed (media files, zipfiles) or encrypted. Keep hammering a SF drive with compressed files and its performance takes a permanent hit. TRIM doesn't really work with SF, either.
 
tgi said:
Wow, first I've heard of there being a problem with the SSD's. What sort of issues do you run into with media files on the SandForce SSD's?

OP, is that the 15" or 13"? It's a mid 2012, correct?
Click to expand...

saying SF ssds do not handle media files well is unacceptable atleast to me. In fact, I am using the the kingston hyperx SSD as a media fileserver which is performing reasonably well.
 
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