Macbook Pro retina Burn-in problem.

Discussion in 'MacBook Pro' started by Pontus669, Jul 6, 2013.

  1. Pontus669 macrumors newbie

    Jun 14, 2013
    I just bought a used rMBP 2,6/16/250. After a few days of lurking in macforums i stumbled upon a thread about the retina display and the two brands(LG, and Samsung) and unfortunately i had the LG. And unfortunately i'm having the burn in problem too.


    10 min later on a regular grey screen.

    Is this enough to return it to apple? (I'm still under the 1 year warranty)
    And if they decide to replace the product, will they replace the whole Macbook or only the screen?

    Thanks in advance.
  2. hummel003 macrumors newbie

    Jul 1, 2013
    man mac buyers are a bunch of whiners.
    in daily use u wont notice a thing of this
  3. Memole macrumors member

    Jun 26, 2013
    return it for another machine if you are still in 14 day return period or ask apple to replace a panel for you as i am sure they will do it for you ;)
  4. Pontus669 thread starter macrumors newbie

    Jun 14, 2013
    As i said it's a used rMBP, but it's still under the 1 year warranty.
    It's not that i'm picky, it's a principle. A premium computer like this should not have that kind of flaw.

    I called the Apple support and they told me to turn it in to a Apple store and when they have confirmed that it is the problem i said they would replace it.

    I will be back with more info when i get the product back.
    I will bring it in on monday and they should be done on wednesday.
  5. Aldaris macrumors 68000


    Sep 7, 2004
    Salt Lake
    Take it an and see if they can/will replace the screen the LG's are notorious for burn in.
  6. FrankB1191 macrumors 6502a

    Jun 14, 2013
    How can you tell which screen is on the rMBP? We just bought one last week.
  7. jcpb macrumors 6502a

    Jun 5, 2012
    Good luck playing the lottery. You might get a Samsung display on your replacement, but you might also get a different SSD. SandForce-based SSDs aren't well-suited for media files, for instance.
  8. tgi macrumors 65816


    Aug 29, 2012
    Wow, first I've heard of there being a problem with the SSD's. What sort of issues do you run into with media files on the SandForce SSD's?

    OP, is that the 15" or 13"? It's a mid 2012, correct?
  9. Pontus669 thread starter macrumors newbie

    Jun 14, 2013
    It's a 15" 2012. Well, if the problem is not solved with the replacement they will get it back again, like they got with my iPhone 5. I'm on my 3rd.
  10. pshifrin macrumors 6502


    Mar 14, 2010
    Definitely bring it into Apple for repair. Forget a checker board test pattern, it got so bad on mine you could go to and then switch to another app and still see the google logo and search box.

    My local apple store swapped it out with no questions asked and I went from a LGv1 to Samsung. Now everything is fine.
  11. swerve147 macrumors 6502a

    Jan 12, 2013
    Apple has its own standard testing method for IR on the rMBP panels. No one has really posted the exact test on the Internets but IIRC 10 min. retention is sufficient for a replacement. Worth a shot bringing it in in any event.
  12. nickandre21 macrumors 6502a

    Jun 21, 2012
    i have the samsung display on mine. Manufacture around the middle of june '13 did the retention test out of the blue and noticed slight IR since its pretty faint and not affecting me i guess i would leave it as so until it gets prominent in my day to day not searching for burn in usage. Burn in was more visible around the heatsink vent areas.

    However yours does look abnormal go have apple take a look at it.
  13. jcpb macrumors 6502a

    Jun 5, 2012
    SandForce-based SSDs compress and dedupe everything they write. It's fine for files that are easilly compressible, but not so good when it comes to stuff that's already compressed (media files, zipfiles) or encrypted. Keep hammering a SF drive with compressed files and its performance takes a permanent hit. TRIM doesn't really work with SF, either.
  14. peterson12 macrumors member

    Nov 2, 2012
    saying SF ssds do not handle media files well is unacceptable atleast to me. In fact, I am using the the kingston hyperx SSD as a media fileserver which is performing reasonably well.
  15. Pontus669 thread starter macrumors newbie

    Jun 14, 2013
    Just got my mac back. They changed my display and now i'm a proud owner of a Samsung display

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