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MacBook Pro Retina Connected to Wi-Fi/No Internet
- Thread starter waynechriss
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What exactly is your understanding of the difference between:
- Internet
- ISP
- Server
what site(s) are you testing to?
ISP is internet service provider, the server is how it connects you to the internet and Internet is basically that. The internet. I am not really testing on specific sites, because it just won't work for anything.
I work in the industry and I know what those terms mean, you seem to have used them in an incorrect and/or vague way which doesn't help anyone work out what the issue is, so one more try before I give up on this:
How are you testing whether you are connected to the internet? Can you browse to google.com for instance?
How are you testing you are connected to your ISP? Can you access their website? Can you access any services they provide such as webmail? IMAP mail etc
Your definition of "server" is too vague, do you mean you are going through a proxy server? Please don't guess this answer, if you don't know, say you don't know, don't just use some words you have heard.
Alright, the truth comes out. I am only 13, I am in an elementary school on Vancouver Island, BC. My school is small and I just need to get the internet to work. Every other resource I tried did not work, so that is why I am here, So please just help me out.
No problem with that. Try these steps:
Go into your Network Preferences, "Forget" the school WiFi, then reconnect to the school WiFi.
Go into Network Utility and go to the Traceroute tab, enter google.com and click Trace. Wait for it to finish and paste the results here.
One possibility here is that you are being actively blocked either by a parental control on your Mac or by the school....
What do you mean "Network Utility" do you mean airport utility and if so, I cannot find a "Traceroute Tab"
By Network Utility, do you mean Airport utility? And if so, I cannot find the "Traceroute Tab" you speak of.
Go to your Spotlight (search utility) as described above, and type in Network Utility. Click on the link and you will get the box shown below :-
Barney
That means that you can connect to the school network (that is, you appear to be connected), but you can't get to the internet - likely because the new router is configured with proxy server settings. I'm guessing about that, but it would be pretty common for school-based networks.
You need to find out what settings are now correct with the new router - they may be different now.
Someone at your school either can tell you what the correct settings are - or can tell you who to ask. If you are allowed access to the internet, then there's someone at your school that can help - or they know who to contact.
Even a small school will have an office (the school secretary, for example) that will point you in the right direction. You WON'T discover the complete settings on your own, particularly if you don't have access to the router.
You might even check the settings on any other computer that DOES connect to the internet - all computers on the school network that use internet will typically use the same settings (other than some form of authentication, like an AD account - but that should prevent you from connecting to the network, too)
Post which school you are at, I'll ask the school.
I'm suspicious that your access isn't actually allowed by the school.
The network appears to be sufficiently complex that no-one would be able to configure access without information from the school. For whatever reason you don't seem to have that, nor want to contact the obvious people at the school whose JOB it is to provide such assistance to legitimate students.
I don't buy the "tried every other resource", no-one would be able to access the network at all without such network access details, if "everyone else" has it but you don't, I'd need to know why.
Equally we can't help you hack in, the range of possible configurations is way more than an access password....
I'm suspicious that your access isn't actually allowed by the school.
The network appears to be sufficiently complex that no-one would be able to configure access without information from the school. For whatever reason you don't seem to have that, nor want to contact the obvious people at the school whose JOB it is to provide such assistance to legitimate students.
I don't buy the "tried every other resource", no-one would be able to access the network at all without such network access details, if "everyone else" has it but you don't, I'd need to know why.
Equally we can't help you hack in, the range of possible configurations is way more than an access password....
I am telling the truth, i dont know much, and the teachers don't care wether or not the students have the internet, but the only bring in this guy if there is a problem with the router. All I am asking for is some help, i have been trying for 2 and a half months now, so is it so much to ask for suggestions on how to fix this issue?
Neither is a 5min conversation between your parents and the school principal.
The issues you are presenting in response to the questions you have asked would all equally be true if your access was being actively blocked or controlled.
'tis a simple thing, and you have had several different good answers:
1. Your network settings are not correct for the school network. Discover the correct network settings, and change your MBAir to those correct settings. You have a computer lab in your school, where you could check the correct settings - yes, the network settings will have to be the same, even in Windows - you just have to look in a different control panel. If you don't know how to get to the network settings on a different computer, someone you know can help you, you just need to find someone. Could be that smart kid in your class - make friends this time!
2. Find someone on staff at your school who can help. SOMEONE knows what the settings are - they will be recorded somewhere.
3. Another student that CAN connect with their own computer has the correct settings. Find someone else who successfully connects to the internet, and copy the settings they use.
4. I agree, the teachers shouldn't help - likely because you haven't shown that you have a valid need for a connection at school. I think the staff will help if you come up with a valid (that would be school-supported) need to use the internet at school (on your own computer)
5. All bets are off, if the school is actively blocking YOU.
1. Your network settings are not correct for the school network. Discover the correct network settings, and change your MBAir to those correct settings. You have a computer lab in your school, where you could check the correct settings - yes, the network settings will have to be the same, even in Windows - you just have to look in a different control panel. If you don't know how to get to the network settings on a different computer, someone you know can help you, you just need to find someone. Could be that smart kid in your class - make friends this time!
2. Find someone on staff at your school who can help. SOMEONE knows what the settings are - they will be recorded somewhere.
3. Another student that CAN connect with their own computer has the correct settings. Find someone else who successfully connects to the internet, and copy the settings they use.
4. I agree, the teachers shouldn't help - likely because you haven't shown that you have a valid need for a connection at school. I think the staff will help if you come up with a valid (that would be school-supported) need to use the internet at school (on your own computer)
5. All bets are off, if the school is actively blocking YOU.