MacBook Pro Retina Late 2013 13 Inch Crahsing and Video Distortion

Discussion in 'Mac Basics and Help' started by CoasterDirected, May 12, 2016.

  1. CoasterDirected macrumors newbie

    CoasterDirected

    Joined:
    May 12, 2016
    #1
    I've had my MBP retina 13 inch since mid 2014 and it was perfectly fine up until this Febuary. It started to crash while playing mildly intensive games and would extremely distort the video. It had red and black horizontal lines and if a sound was playing through the speakers when it crashed it would make really off sounds. Me and one of my other tech savvy friends believed it to be overheating, and for the most part that is still true. He told me to download smcFancontrok and that helped a bit. Computer would crash when it got around 125-130 F. Recently it's been getting more and more frequent, and crashing around 110 F. I use it for school and it crashes in the middle of class at least twice a day. I searched up the symptoms online and it seems to only happen to 15in and 17 in models, not 13 inch ones. It's also not covered by Apple. Could anyone help diagnose what the exact problem is with mine as well as give me an estimate of how much it will be to fix? I can't get it fixed till after next Friday because I have finals all next week.
     
  2. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #2
    It's the iGPU by he sounds of it, they fail far less the dedicated GPU's but they can go, it'll be a new logic board to fix if that's the case so $700-800 if you are out of warranty.
     
  3. CoasterDirected thread starter macrumors newbie

    CoasterDirected

    Joined:
    May 12, 2016
    #3
    So it sounds like I'm gonna need a new MacBook... My warranty ended a month before the problem started
     
  4. MRxROBOT macrumors 6502

    MRxROBOT

    Joined:
    Apr 14, 2016
    Location:
    1011100110
    #4
    That's terrible to hear. I saw no mention of you trying to isolate the problem between software or hardware. What I mean is, have you tried to install a fresh copy of OS X to see if the problem persists?
     
  5. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #5
    Apple will diagnose for free and my well fix it if you ask nicely and it's not long after the warranty end, its always worth a try.
     
  6. Plutonius macrumors 603

    Plutonius

    Joined:
    Feb 22, 2003
    Location:
    New Hampshire
    #6
    A depot repair at Apple will cost you much less than the $700-$800 that was mentioned. Even though it's out of warranty, bring it into an Apple store and get them to give you the pricing on a depot repair.
    --- Post Merged, May 13, 2016 ---
    I had similar issues on a much older MacBook Pro that was just out of warranty and they would not do anything about it other than the depot repair (which cost me money).
     

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