MacBook Pro Retina Peeling Screen, is it fixed?

Discussion in 'MacBook Pro' started by mateytate, Apr 22, 2017.

  1. mateytate macrumors regular

    Joined:
    Apr 10, 2014
    #1
    Hi everyone. I just noticed I have the beginnings of the infamous peeling screen on my 2015 rMBP. I have it booked in for a Genius appointment next week, but I wanted to ask, is the replacement screen manufactured differently?

    What I mean is, have they cured the underlying problem that causes them to peel as I read another thread where a user had theirs replaced under warranty and it's doing the same thing? I'm assuming they have fixed it and maybe they just got another bad one.

    Anyway, thanks in advance!
     
  2. Sanpete macrumors 68020

    Joined:
    Nov 17, 2016
    Location:
    Utah
    #3
    I don't know if they changed anything in relation to that issue since 2015, but it's not a common problem for that model, at least not yet!
     
  3. Woodcrest64, Apr 23, 2017
    Last edited: Apr 23, 2017

    Woodcrest64 macrumors 65816

    Woodcrest64

    Joined:
    Aug 14, 2006
    #4

    I had the issue with my 2012 Retina MacBook Pro 15" screen peeling and had it replaced in 2016. Prior to that in 2014 I had it replaced for the image burn in issue with the LG panels. When Apple originally launched the 2012 Retina MacBook Pros they were manufactured with either an LG display or Samsung. The LG panels were notorious with image retention/burn in. I've never had any issues with burn-in/ image retention after the screen was replaced with a Samsung panel. I don't believe any of the new MacBooks have that problem anymore or at least haven't seen it mentioned again.

    Anyway, going back to the peeling screen issue... I was using a mixture of alcohol and water to clean my screen prior to the replacement but I don't do that anymore in fear it may of sped of the process.

    I have a keyboard protective cover which I occasionally clean with soap and water and hang to dry in fear any excessive oil build up may contribute to the screen peeling as well.

    I only clean my screen now with water and a very soft micro fibre cloth. I do it with as little pressure as I can to avoid rubbing off that anti reflective coating. So far so good.

    There was someone on this board that did have issues with replacement screen peeling but had it replaced again with no issues. Just avoid using any cleaning chemicals or alcohol on the screen. This issue though if you google it has appeared on iPhones and iPads as well.

    I'm not sure if at this moment in time if Apple has really fixed the issue for good or if it will always been an issue due to the anti-reflective lamination process that use to have these screens as anti-reflective as they are.

    I'd prefer if Apple gave consumers a choice between these glossy screens and a matte screen like they did with the 2011 MacBook Pros.
     
  4. JackieInCo macrumors 601

    Joined:
    Jul 18, 2013
    Location:
    Colorado
    #5
    My 2015 MBP is still perfect. I still have to clean the display every month or so due to the oils on the keys transferring to the display but that happens on every MBP I have ever owned.
     
  5. Fishrrman macrumors G4

    Fishrrman

    Joined:
    Feb 20, 2009
    #6
    Sanpete wrote:
    "I don't know if they changed anything in relation to that issue since 2015, but it's not a common problem for that model, at least not yet!"

    It may not be "a common problem" as of yet because the 2015 models haven't been in use long enough.

    Granted, this was supposed to have been fixed with the 2014 and 2015 models, or so Apple claims. But again, see previous paragraph.

    I posted early on into "staingate" that the source of the problem was probably due to the use of a "spray on" matte finish, rather than the use of a solid panel. When you spray on a very thin outer surface -- one that gets "touched" for this reason or for that, and is exposed to the elements -- you're going to "get wear". Nothing hard to understand about that.

    I've got a 2015 MacBook Pro, also. Mine's only about 6 months old, no wear as of yet.
    But I'm very protective of the screen, and seldom even wipe it. When I do, I use a very soft cotton cloth, and just "dust it across" without applying pressure.

    That's no guarantee that -my- display won't degrade as well.
    Just hoping to postpone the process for a while, I guess...
     
  6. mateytate thread starter macrumors regular

    Joined:
    Apr 10, 2014
    #7
    As always, a fantastic experience dealing with Apple. Was seen exactly on time, the guy took one quick look at it and started tapping his iPad. I said "it's covered under AppleCare" and he said "Doesn't matter, we are covering all these peeling screens anyway".

    Anyway, I pick it up Monday. I still think their customer support is the best I've come across. Bravo Apple.
     
  7. filthysambo macrumors newbie

    Joined:
    Feb 17, 2011
    #8
    Took my fist gen retina 15" to the Apple Store Trafford centre last Thursday - Its in a bit of a bad way. The coating is coming off the screen, it has a failing battery and a cracked touchpad. I was hoping the screen would be under warrantee but didn't really know what to expect. The boffin told me that some parts where out of stock until mid September, but they would fix the lot as well as replacing the case without any charge! can't fault that service - its a 5 year old machine!
     
  8. Mr. Dee macrumors 65816

    Mr. Dee

    Joined:
    Dec 4, 2003
    Location:
    Jamaica
    #9
    My early 2015 13 inch MBP started experiencing the same issue at the beginning of this year. I bought mine in November of 2015. I won't be able to get it fixed until I return to the US next year March. Any idea how long the repair takes? I will only be in the US for about 4 days. Would scheduling a genius appointment a couple weeks before my arrival expedite the process, so its fixed by the time I am ready to leave?
     
  9. duervo macrumors 68000

    duervo

    Joined:
    Feb 5, 2011
    #10
    Don't have to go to a store in the US to get it addressed. Any Apple Store in the world will help you.
     

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