macbook pro screen doesn`t turn on

Discussion in 'MacBook Pro' started by biohazard6969, Apr 10, 2009.

  1. biohazard6969 macrumors 6502a

    biohazard6969

    Joined:
    Feb 23, 2005
    Location:
    toronto canada
    #1
    hey i have a problem with my macbook pro and am far from an apple store so just wondering if this is some sort of common problem.

    i have a macbook pro 15 inch 2.4ghz. its the aluminum one not the new ones. and when i was using it the other day i closed the lid and it never came back on, the screen is black, i`ve done a hard restart by holding the button took out the battery, the computer seems to boot up, yet without the screen on

    are there any other troubleshooting methods i should attempt myself before taking it the 300 clicks to an apple store?
     
  2. genmic macrumors regular

    Joined:
    Mar 8, 2009
    #2
    I would call Applecare, if you are still phone support eligible, and have them walk you through some troubleshooting steps and then give you a case number. This should expedite things when you get to the Genius bar, as you will already have the issue documented.
     
  3. snowmoon macrumors 6502a

    snowmoon

    Joined:
    Oct 6, 2005
    Location:
    Albany, NY
    #3
    Hit the function key to bring the brightness up to see if it's just turned off.

    Shine a light though the apple logo to see if the lcdi s working, but backlight is blown.

    External monitor.

    I can't think of anything else.
     

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