Macbook Pro screen glass getting scratched... repeatedly?

Discussion in 'MacBook Pro' started by alexanderasher, May 13, 2014.

  1. alexanderasher macrumors member


    Mar 13, 2014
    Alright, so about 2 months ago, I had the same exact issue I have now. I opened my Macbook Pro out of the box on Christmas, loved it, everything worked great. Then, suddenly, there was a small chip in the center of my screen. I hadn't noticed it before, but I just assumed it was something I missed for a good while (It was around Feburary this happened, so 2 months post-purchase.) due to the fact it was only viewable on white backgrounds.

    So I phone up an apple store, get the screen replaced for free due to the warranty (I'm gonna purchase applecare at some point) and went about my business (Service was excellent, too, I should mention, I took it in, went to dinner, and got it back before I went home.)

    Now... about the same length of time after, my screen has the same exact issue. This time, I took a photo (Using the only way I could possibly think of)

    See it? Minor discoloration, like a scratch, then the speck beside it. That's part of the screen (The rest is lint, sorry, I just cleaned it with a microfiber but didn't get lint off)

    So, what the heck? Same amount of time for the problem to occur. Is this a common issue? Should I look into having them replace my entire machine? Should I start putting a microfiber cloth down when I close it? What?

    Also, side note, anyone know if the warranty will cover yet another screen replacement?
  2. Charadis macrumors 6502a

    Jul 3, 2010
    Hi OP, what kind of MacBook Pro do you have; retina or non-retina screen? How are you cleaning your computer? (ie, do you only use microfiber cloth?). Perhaps, there is something on your keyboard that is contacting the screen when you close it?

    My 2010 MacBook Pro non-retina screen is in immaculate condition; I don't clean it too often, but I'll sweep across the screen with a dry microfiber cloth on occasion. No damage on mine as far as I could tell. Sent from my MacBook Air.
  3. alexanderasher thread starter macrumors member


    Mar 13, 2014
    It's a Retina. Should have mentioned so. And I clean it weekly, actually. Microfiber for the screen, and I (LIGHTLY) run a clorox disinfectant wipe on the body. Sometimes on the screen, too, but I always finish the cleaning with a microfiber cloth. It's 15" Retina model.
  4. maflynn Moderator


    Staff Member

    May 3, 2009
    I think the clorox bleach and its cloth might be too harsh for the display. I'd use a moist (with water) microfiber cloth, thats it.
  5. alexanderasher thread starter macrumors member


    Mar 13, 2014
    Understandable. Will take note for future use, and the replacement display.

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