Macbook Pro screen of death

Discussion in 'MacBook Pro' started by Zeeno, Jul 20, 2007.

  1. Zeeno macrumors newbie

    Joined:
    Jul 9, 2007
    #1
    Hi. I have a SR 2,4ghz Macbook Pro, with 4gb of crucial RAM. My laptop is shutting down a lot, randomly. A grey screen wipes down saying that I shoul restart the computer by pressing and holding the restart button. What do you guys think that may be the problem? RAM? My MOTU firewire soundcard? I had these shutdowns with my other Macbook Pro too, a 2,33ghz one, so I doubt it it the RAM. Everything is pointing to either the soundcard, or some kind of bug in OS X. Thanks in advance.
     
  2. iBookG4user macrumors 604

    iBookG4user

    Joined:
    Jun 27, 2006
    Location:
    Seattle, WA
    #2
    Try doing the apple hardware test to see if there are any hardware problems with the MacBook Pro.
     
  3. Alloye macrumors 6502a

    Joined:
    Apr 11, 2007
    Location:
    Rocklin, CA
    #3
    There may be information in your panic log that will help identify the problem. Hardware/RAM problems usually manifest themselves as crashes in seemingly random points throughout the kernel. But if the call stacks in your panic log look similar or related, you should be able to narrow the problem down to a specific device, driver, or application.
     
  4. HawaiiHereICome macrumors newbie

    Joined:
    Jun 6, 2007
    #4
    this is a common problem for many macbook pro owners since the 10.4.10 update. I don't know if this applies to you...but for me at least it mostly happens when i'm wireless and not plugged into my charger...then i usually get dropping connections and the grey screen of death....its a software problem though since running windows via boot camp has no problems...hope this helps theres a lot of topics about this problem...
     
  5. ArchGuy macrumors newbie

    Joined:
    Jun 7, 2007
    #5
    I had the same problem. It was only when it was running on the battery, with the specific router. It was a 2wire router. When I plugged it in the grey screen stopped.
     
  6. blackslayer macrumors regular

    Joined:
    Jul 21, 2007
    #6
    Not sure u guys have tried this method.. it works for me..
    http://discussions.apple.com/thread.jspa?threadID=1017323&tstart=50
    At least this method works for me thanks to that guy who found the temporary solution:D
     
  7. jtrwallace macrumors member

    jtrwallace

    Joined:
    Jul 4, 2007
    Location:
    Maui, Hawaii
    #7
    I have the latest MBP and before I bumped the ram to 3GB I got the GSOD twice but that was only at super ram intensive periods where I was trying to do too much at once. Since I've upgraded... no problems.
     
  8. Zeeno thread starter macrumors newbie

    Joined:
    Jul 9, 2007
    #8
    All my panic logs are like this:




    Fri Jul 20 18:58:58 2007
    panic(cpu 1 caller 0x001A4A55): Unresolved kernel trap (CPU 1, Type 14=page fault), registers:
    CR0: 0x80010033, CR2: 0x00000000, CR3: 0x013ab000, CR4: 0x000006e0
    EAX: 0x06a32d20, EBX: 0x00000028, ECX: 0x004b0958, EDX: 0x06b4db80
    CR2: 0x00000000, EBP: 0x47f43c48, ESI: 0x00000005, EDI: 0x09cc4140
    EFL: 0x00010202, EIP: 0x00000000, CS: 0x00000008, DS: 0x00000010

    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x47f43a18 : 0x128d08 (0x3cc0a4 0x47f43a3c 0x131de5 0x0)
    0x47f43a58 : 0x1a4a55 (0x3d24b8 0x1 0xe 0x3d1cdc)
    0x47f43b68 : 0x19aeb4 (0x47f43b80 0x202 0x47f43bd8 0x1416ad)
    0x47f43c48 : 0x3c1e04 (0x9cc4140 0x6887540 0x0 0x3c205f)
    0x47f43c68 : 0x3c27fa (0x6887540 0x0 0x0 0x0)
    0x47f43ca8 : 0x3c2867 (0x6887540 0xc391280 0x9c62940 0x1628d8)
    0x47f43ce8 : 0x38759c (0x6884940 0x0 0x47f43d28 0x3c1f72)
    0x47f43d08 : 0x38adbb (0x687f780 0xc37de80 0x0 0x687f780)
    0x47f43d28 : 0x3b23a8 (0x687f780 0xc37de80 0x47f43d58 0x3bef49)
    0x47f43d78 : 0x188511 (0x687f780 0xc40fbb4 0xc40fbc8 0x11cc32)
    0x47f43db8 : 0x12b4c3 (0xc4092b4 0xc40fb98 0x0 0x0)
    0x47f43df8 : 0x124b17 (0xc409200 0x0 0x18 0x47f43edc)
    0x47f43f08 : 0x195a42 (0x47f43f44 0x0 0x0 0x0)
    0x47f43fc8 : 0x19b32e (0x678cd60 0x0 0x19e0b5 0x9991f78) No mapping exists for frame pointer
    Backtrace terminated-invalid frame pointer 0xb011e448

    Kernel version:
    Darwin Kernel Version 8.10.1: Wed May 23 16:33:00 PDT 2007; root:xnu-792.22.5~1/RELEASE_I386




    Anyone's got a clue? Thanks.
     
  9. MaddieBrad macrumors regular

    MaddieBrad

    Joined:
    Apr 8, 2007
    Location:
    New York City
    #9
    Are you using a MOTU firewire interface? I use a MOTU Firewire 410. It is highly recommended that you DO NOT hot swap the unit. MOTU released an announcement about this. It can actually damage your Logic board apparently. It recommends that you power down before plugging your Firewire audio device in or unplugging it.

    B
     
  10. Zeeno thread starter macrumors newbie

    Joined:
    Jul 9, 2007
    #10
    Thanks for the tip. Well, ever since I removed the Logitech software from my Mac it didn't crash again, but it is soon for conclusions...
     
  11. Zeeno thread starter macrumors newbie

    Joined:
    Jul 9, 2007
    #11
    Well, it was the goddam logitech control center...
     

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