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MacBook Pro showing wrong amount of memory

M

macman2009

macrumors newbie
Original poster
Jul 4, 2009
6
0
I was viewing the specs on my mac, and for memory 2 GB is shown. When I bought it, I chose 4 and I am pretty sure when I checked it few months back it showed 4. I am doing all this in Leopard.

Now it's only showing 2 GB, any idea on as to why?

Thanks in advance.
 
Go to "applications" and then "utilities" and click "system profiler". After that click "memory", it will be on the left side. Make sure both DIMM slots say "ok". In other words, check their status.
 
Chad H said:
Go to "applications" and then "utilities" and click "system profiler". After that click "memory", it will be on the left side. Make sure both DIMM slots say "ok". In other words, check their status.
Click to expand...

Checked, and there are two memory slot columns and both for status, both are shown as 'OK' and the size for each memory slot column is 1 GB.
 
macman2009 said:
Checked, and there are two memory slot columns and both for status, both are shown as 'OK' and the size for each memory slot column is 1 GB.
Click to expand...

Then you've definitely had 2GB the whole time. I was thinking that maybe one of them had failed, but they are both 1GB.
 
macman2009 said:
Checked, and there are two memory slot columns and both for status, both are shown as 'OK' and the size for each memory slot column is 1 GB.
Click to expand...

Then your computer came with the stock 2GB. Check the paperwork/receipt/sticker on the box to make sure that you are suppose to get 2GB. But like you said, you said when you checked back you had 4GB? Maybe you're mistaken.
 
macman2009 said:
Checked, and there are two memory slot columns and both for status, both are shown as 'OK' and the size for each memory slot column is 1 GB.
Click to expand...

Check your receipts or online transactions if it says you bought your MBP with 4GB.

Edit: iLog.Genius beat me lol
 
Checked the receipts, it says 2x2GB...so we for sure know it was ordered with 4GB of Memory
 
Thanks everyone, I will be making a trip to the :apple: store in the next few days. I will keep you all posted. Thanks again.
 
Curious, did they start showing details on the receipt of the hardware? Taking a quick look at my receipt, it just shows the model number with no details of hardware (CPU, RAM, HDD).

(This was purchased from the Apple Store)
 
I went to the Apple Store today and talked to them. For some reason, there were two 1 GB Sticks. So they went ahead and replaced the RAM. It went rather smooth. Now I have 4 GB of ram :).

Thanks for all your help everyone!
 
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