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Help1234

macrumors newbie
Original poster
Sep 2, 2014
3
0
My Retina 2013 macbook pro prompts shutting down after 1 minute of logging in.
"Are you sure to shut down?"

And without me clicking anything else, it will shut down by itself.

I've tried restarting SMC, and the P+R thing...

Thing is, I've just got it back today after replacing the display in the Apple store...
What's going on?
 
Thing is, I've just got it back today after replacing the display in the Apple store...
What's going on?
Sounds like maybe something was broken during their repair. I'd give them a call regarding this.
 
Something wasn't put back together correctly. Take the computer back in and ask them to fix the new problem.

Ah, god damn it. It'll take another week for another Genius Bar appointment.

And it took me 2 weeks to get my laptop back.

Sigh...

I've tried starting in recovery mode, safe mode and even logging out of one of the accounts. It doesn't let me and shut down before the process is complete.

Log out of X account. Logging out... gray screen. Shuts down.

Start in recovery mode. Spinning wheel... shuts down.

Start in Safe mode. Spinning wheel... Loading bar... shuts down.
 
Ah, god damn it. It'll take another week for another Genius Bar appointment.

And it took me 2 weeks to get my laptop back.

Call AppleCare and let them know about the issue? Maybe you could get a faster turn around time by sending the laptop out and avoiding the Genius Bar. It's worth a shot.
 
Call AppleCare and let them know about the issue? Maybe you could get a faster turn around time by sending the laptop out and avoiding the Genius Bar. It's worth a shot.

I don't think there's a dedicated line for products under AppleCare. I'll try to call Apple Support.
 
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