Macbook Pro Shuts down after login

Discussion in 'MacBook Pro' started by Help1234, Sep 2, 2014.

  1. Help1234 macrumors newbie

    Joined:
    Sep 2, 2014
    #1
    My Retina 2013 macbook pro prompts shutting down after 1 minute of logging in.
    "Are you sure to shut down?"

    And without me clicking anything else, it will shut down by itself.

    I've tried restarting SMC, and the P+R thing...

    Thing is, I've just got it back today after replacing the display in the Apple store...
    What's going on?
     
  2. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #2
    Power button fault???

    Sounds like something is stuck telling the MBP to shutdown....
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    Sounds like maybe something was broken during their repair. I'd give them a call regarding this.
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #4
    Something wasn't put back together correctly. Take the computer back in and ask them to fix the new problem.
     
  5. Help1234 thread starter macrumors newbie

    Joined:
    Sep 2, 2014
    #5
    Ah, god damn it. It'll take another week for another Genius Bar appointment.

    And it took me 2 weeks to get my laptop back.

    Sigh...

    I've tried starting in recovery mode, safe mode and even logging out of one of the accounts. It doesn't let me and shut down before the process is complete.

    Log out of X account. Logging out... gray screen. Shuts down.

    Start in recovery mode. Spinning wheel... shuts down.

    Start in Safe mode. Spinning wheel... Loading bar... shuts down.
     
  6. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #6
    Call AppleCare and let them know about the issue? Maybe you could get a faster turn around time by sending the laptop out and avoiding the Genius Bar. It's worth a shot.
     
  7. Help1234 thread starter macrumors newbie

    Joined:
    Sep 2, 2014
    #7
    I don't think there's a dedicated line for products under AppleCare. I'll try to call Apple Support.
     
  8. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #8
    AppleCare is what Apple calls their warranty.

    http://support.apple.com/kb/HE57

    It's 1-800-APL-CARE(1-800-275-2273).
     

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