MacBook pro stuck at update screen

Discussion in 'Mac Basics and Help' started by Tsouchet, Dec 17, 2014.

  1. Tsouchet macrumors newbie

    Dec 17, 2014
    I tried updating my Mac to yosemite and it is stuck at this screen .. Not sure what to do it's been like this for hours

    Attached Files:

  2. yodudears7 macrumors newbie


    Jun 29, 2013
    Santa Cruz CA
    It may sound risky, and can be risky, you may have to hold the power button down and cancel the installation. I have never had an update get stuck, but sometimes they can take awhile.
    Again, shutting down mid installation may damage your OS! But thats the only way out that I can think of.
  3. Tsouchet thread starter macrumors newbie

    Dec 17, 2014
    I did just that and it worked! it was scary cause i didn't want to damage the OS! but it worked ! thank you

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