Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

britpoprule

macrumors member
Original poster
Mar 31, 2015
62
1
Hello friends.
Unfortunately I need some help regarding the macbook pro of somebody in my family.
I think it's a macbook pro 2011 15'' with El Capitan. I can't check any other informations.
Basically it doesn't load up and it gets stuck on a white screen. I think it happened after an automatic update.
I have checked many methods on youtube and google like resetting the SMC and PRAM. Pressing cmd + R at the start to Reinstall the OSX (it doesn't go through), going on safe mode (it doesn't go through). Nothing seems to work.

Do you have any other option available?

Your help would be really appreciated.

Thanks
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.