Macbook pro stuck on white screen. Tried many options already.

Discussion in 'OS X El Capitan (10.11)' started by britpoprule, Aug 1, 2016.

  1. britpoprule macrumors member

    Joined:
    Mar 31, 2015
    #1
    Hello friends.
    Unfortunately I need some help regarding the macbook pro of somebody in my family.
    I think it's a macbook pro 2011 15'' with El Capitan. I can't check any other informations.
    Basically it doesn't load up and it gets stuck on a white screen. I think it happened after an automatic update.
    I have checked many methods on youtube and google like resetting the SMC and PRAM. Pressing cmd + R at the start to Reinstall the OSX (it doesn't go through), going on safe mode (it doesn't go through). Nothing seems to work.

    Do you have any other option available?

    Your help would be really appreciated.

    Thanks
     
  2. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA

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